Inspection History Overview

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Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2019 1 penalties totaling $23,175

$23,175
Jul 11, 2019

Fine

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Health Violations by Year

2025 2 violations

Tag 0761 D Jan 30, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 20, 2025
Tag 0880 D Jan 30, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 18, 2025

2023 16 violations

Tag 0585 D Jul 20, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Aug 15, 2023
Tag 0637 D Feb 27, 2023

Assess the resident when there is a significant change in condition

✓ Corrected: Mar 29, 2023
Tag 0684 D Feb 27, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 29, 2023
Tag 0686 D Feb 27, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 29, 2023
Tag 0689 D Feb 27, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 29, 2023
Tag 0693 D Feb 27, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Mar 29, 2023
Tag 0700 E Feb 27, 2023

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Mar 29, 2023
Tag 0755 D Feb 27, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 29, 2023
Tag 0758 D Feb 27, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 29, 2023
Tag 0759 E Feb 27, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Mar 29, 2023
Tag 0760 D Feb 27, 2023

Ensure that residents are free from significant medication errors.

✓ Corrected: Mar 29, 2023
Tag 0761 E Feb 27, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 29, 2023
Tag 0804 E Feb 27, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Mar 29, 2023
Tag 0812 E Feb 27, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 29, 2023
Tag 0851 D Feb 27, 2023

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: Mar 29, 2023
Tag 0880 D Feb 27, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 25, 2023

2021 5 violations

Tag 0684 D Oct 20, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Nov 2, 2021
Tag 0689 D Sep 17, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 11, 2021
Tag 0607 D Jul 19, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jul 30, 2021
Tag 0550 D Apr 22, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jun 7, 2021
Tag 0880 E Jan 6, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 29, 2021

2020 1 violations

Tag 0880 D May 22, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 2, 2020

2019 6 violations

Tag 0761 D Nov 15, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 3, 2019
Tag 0790 D Nov 15, 2019

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Dec 3, 2019
Tag 0804 E Nov 15, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 3, 2019
Tag 0812 E Nov 15, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 3, 2019
Tag 0880 D Nov 15, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 3, 2019
Tag 0600 G Jul 11, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jul 24, 2019

2018 13 violations

Tag 0550 E Nov 2, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Dec 4, 2018
Tag 0554 D Nov 2, 2018

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Dec 4, 2018
Tag 0656 D Nov 2, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 4, 2018
Tag 0686 D Nov 2, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Dec 4, 2018
Tag 0690 D Nov 2, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Dec 4, 2018
Tag 0697 D Nov 2, 2018

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Dec 4, 2018
Tag 0698 D Nov 2, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Dec 4, 2018
Tag 0755 D Nov 2, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 4, 2018
Tag 0759 E Nov 2, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 4, 2018
Tag 0761 D Nov 2, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 4, 2018
Tag 0804 E Nov 2, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 4, 2018
Tag 0812 E Nov 2, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 4, 2018
Tag 0607 D Apr 9, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 17, 2018

2017 9 violations

Tag 0609 D Nov 29, 2017

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 16, 2017
Tag 0157 D Oct 19, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Nov 15, 2017
Tag 0241 D Oct 19, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Nov 15, 2017
Tag 0281 D Oct 19, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Nov 15, 2017
Tag 0309 D Oct 19, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Nov 15, 2017
Tag 0371 E Oct 19, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Nov 15, 2017
Tag 0431 E Oct 19, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Nov 15, 2017
Tag 0441 D Oct 19, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Nov 15, 2017
Tag 0226 D Aug 10, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Aug 30, 2017
🏥 Facility Summary

WEBSTER HOUSE is a 5-star nursing home in PALO ALTO, CA with 145 beds.

Most recent inspection: Data not available. No current violations on record.

📞 6503283300
📍 437 WEBSTER STREET, PALO ALTO, CA
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About WEBSTER HOUSE

What violations has WEBSTER HOUSE received?
WEBSTER HOUSE has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of WEBSTER HOUSE?
WEBSTER HOUSE has a 5-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was WEBSTER HOUSE last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is WEBSTER HOUSE safe?
Safety at WEBSTER HOUSE should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact WEBSTER HOUSE?
Phone: 6503283300. Address: 437 WEBSTER STREET, PALO ALTO, CA. For visiting hours and admission information, call the facility directly.
What services does WEBSTER HOUSE offer?
WEBSTER HOUSE is a skilled nursing facility with 145 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near PALO ALTO, CA?
Compare WEBSTER HOUSE with other nursing homes in PALO ALTO, CA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.