Complaint Investigation

The Springs Healthcare Center At The Carlotta

August 19, 2025 · Palm Desert, CA · 41505 Carlotta Drive

Citations 1

CMS Rating 5/5

Beds 59

Provider ID 555226

Healthcare Facility

The Springs Healthcare Center At The Carlotta

Palm Desert, CA · View full profile →

Inspection Summary

THE SPRINGS HEALTHCARE CENTER AT THE CARLOTTA in PALM DESERT, CA — inspection on August 19, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689

Quality of Life and Care Deficiencies

Potential for More Than Minimal Harm

knowledge, by strolling around, without a lot of belongings, and that Resident 1 probably did not look like she was leaving the facility. A facility Policy & Procedure, titled, Safety and Supervision of Resident, revised, July 2017, indicated, .

Our facility strives to make the environment as free from accident hazards as possible.

Resident safety and supervision and assistance to prevent accidents are facility-wide priorities.

The care team shall target interventions to reduce individual risks . including adequate supervision .

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PALM DESERT, CA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE SPRINGS HEALTHCARE CENTER AT THE CARLOTTA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

The Springs Healthcare Center At The Carlotta

Inspection Findings

Frequently Asked Questions

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