Monterey Palms Health Care Center
Inspection Findings
F-Tag F0550
F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
investigation. The Admin stated CNA 1 should have walked away from Resident 1 and should not have engaged in responding to Resident 1 by calling him a liar. The Administrator further stated CNA 1 did not make the right decision by engaging with Resident 1 instead of walking away, as CNA 1 should have given Resident 1 space and time to calm down. A facility Policy and Procedure titled, Mood and Behavior Management Techniques, undated, indicated .The unit staff will incorporate Behavior Management techniques to improve the patient's/resident's Quality of life .Procedure.If the patient/resident is escalating verbally and /or behaviorally, respond using a professional approach .Examples include.Employ a rational response; detach from patient/resident agitation .Stay focused on topic; redirect, ignore the challenge.Utilize examples below to address non-threatening behaviors .Do not argue.If you are not successful with the above approaches.walk away and wait 5-10 minutes .
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MONTEREY PALMS HEALTH CARE CENTER in PALM DESERT, CA inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PALM DESERT, CA, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MONTEREY PALMS HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.