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Manorcare Health Services-palm Desert

📍 74-350 Country Club Drive, Palm-desert, CA 92260 📞 (760) 341-0261 🛏️ 178 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 1 penalties totaling $655

$655
Jun 21, 2021

Fine

2019 1 penalties totaling $13,266

$13,266
Jun 13, 2019

Fine

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Health Violations by Year

2025 41 violations

Tag 0607 D Apr 24, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: May 10, 2025
Tag 0609 D Apr 24, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 10, 2025
Tag 0684 D Apr 24, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 10, 2025
Tag 0921 D Apr 24, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: May 10, 2025
Tag 0558 D Apr 9, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Apr 29, 2025
Tag 0755 E Apr 9, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Apr 29, 2025
Tag 0609 D Mar 4, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 10, 2025
Tag 0684 D Mar 4, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 10, 2025
Tag 0688 D Mar 4, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Mar 10, 2025
Tag 0689 D Jan 31, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 21, 2025
Tag 0609 D Jan 21, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jan 24, 2025
Tag 0550 D Jan 10, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Feb 6, 2025
Tag 0554 E Jan 10, 2025

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Feb 6, 2025
Tag 0558 E Jan 10, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Feb 6, 2025
Tag 0578 E Jan 10, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Feb 6, 2025
Tag 0584 E Jan 10, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Feb 5, 2025
Tag 0640 E Jan 10, 2025

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Feb 6, 2025
Tag 0679 E Jan 10, 2025

Provide activities to meet all resident's needs.

✓ Corrected: Feb 6, 2025
Tag 0684 D Jan 10, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Feb 6, 2025
Tag 0685 D Jan 10, 2025

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Feb 6, 2025

2024 19 violations

Tag 0689 G Jul 15, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 30, 2024
Tag 0552 D Jun 28, 2024

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Jul 19, 2024
Tag 0580 D Jun 28, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jul 19, 2024
Tag 0686 E Jun 28, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jul 19, 2024
Tag 0609 D Jun 11, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 30, 2024
Tag 0684 D Jun 11, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 30, 2024
Tag 0609 D Jun 3, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 30, 2024
Tag 0684 D Jun 3, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 30, 2024
Tag 0689 D May 16, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 6, 2024
Tag 0609 D Apr 10, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 11, 2024
Tag 0607 D Apr 9, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 11, 2024
Tag 0656 D Apr 9, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 11, 2024
Tag 0712 D Apr 9, 2024

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

✓ Corrected: Apr 11, 2024
Tag 0684 D Apr 4, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 11, 2024
Tag 0623 E Feb 22, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Apr 7, 2024
Tag 0686 D Jan 19, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 16, 2024
Tag 0684 D Jan 12, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 25, 2024
Tag 0686 G Jan 12, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 25, 2024
Tag 0692 D Jan 12, 2024

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jan 25, 2024
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2023 28 violations

Tag 0638 D Nov 8, 2023

Assure that each resident’s assessment is updated at least once every 3 months.

✓ Corrected: Nov 17, 2023
Tag 0609 D Oct 27, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 27, 2023
Tag 0684 D Oct 27, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 27, 2023
Tag 0880 D Oct 26, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 31, 2023
Tag 0609 D Oct 25, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Nov 1, 2023
Tag 0919 E Sep 7, 2023

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Sep 14, 2023
Tag 0689 D Aug 15, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 14, 2023
Tag 0578 E Jun 23, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Aug 2, 2023
Tag 0656 D Jun 23, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Aug 2, 2023
Tag 0657 D Jun 23, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Aug 2, 2023
Tag 0684 E Jun 23, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 2, 2023
Tag 0688 H Jun 23, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Aug 2, 2023
Tag 0689 D Jun 23, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 2, 2023
Tag 0698 D Jun 23, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Aug 2, 2023
Tag 0755 D Jun 23, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Aug 2, 2023
Tag 0756 D Jun 23, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Aug 2, 2023
Tag 0757 D Jun 23, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Aug 2, 2023
Tag 0758 E Jun 23, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Aug 2, 2023
Tag 0760 E Jun 23, 2023

Ensure that residents are free from significant medication errors.

✓ Corrected: Aug 2, 2023
Tag 0803 E Jun 23, 2023

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Aug 2, 2023

2022 20 violations

Tag 0684 D Dec 23, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 18, 2023
Tag 0727 E Dec 23, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Jan 18, 2023
Tag 0880 D Oct 28, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 10, 2022
Tag 0580 D Oct 18, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Oct 28, 2022
Tag 0656 D Oct 18, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 28, 2022
Tag 0657 D Oct 18, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Oct 28, 2022
Tag 0684 D Oct 18, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 28, 2022
Tag 0760 E Oct 10, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Oct 19, 2022
Tag 0770 D Jul 22, 2022

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: Aug 19, 2022
Tag 0802 F Jul 21, 2022

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

✓ Corrected: Aug 19, 2022
Tag 0656 D Jun 21, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 8, 2022
Tag 0684 D Jun 21, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 8, 2022
Tag 0550 D Jun 3, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jun 20, 2022
Tag 0658 D Jun 3, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 20, 2022
Tag 0676 D Jun 3, 2022

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Jun 20, 2022
Tag 0697 D Jun 3, 2022

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Jun 20, 2022
Tag 0842 D Jun 3, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 20, 2022
Tag 0690 D Apr 12, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 2, 2022
Tag 0686 D Mar 9, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Apr 4, 2022
Tag 0609 D Feb 23, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 29, 2022
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2021 16 violations

Tag 0880 E Nov 16, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 20, 2021
Tag 0684 D Aug 17, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 4, 2021
Tag 0760 E Aug 16, 2021

Ensure that residents are free from significant medication errors.

✓ Corrected: Oct 4, 2021
Tag 0842 E Aug 16, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 4, 2021
Tag 0760 D Aug 2, 2021

Ensure that residents are free from significant medication errors.

✓ Corrected: Sep 23, 2021
Tag 0842 D Aug 2, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Sep 23, 2021
Tag 0919 D Aug 2, 2021

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Sep 23, 2021
Tag 0580 D Jul 30, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Aug 31, 2021
Tag 0684 D Jul 28, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 27, 2021
Tag 0842 D Jul 28, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Aug 27, 2021
Tag 0686 D Apr 20, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 6, 2021
Tag 0684 D Apr 19, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 6, 2021
Tag 0880 E Apr 13, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: May 6, 2021
Tag 0880 E Mar 11, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 2, 2021
Tag 0573 D Mar 5, 2021

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

✓ Corrected: Mar 22, 2021
Tag 0609 D Feb 8, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 15, 2021

2020 16 violations

Tag 0842 D Dec 14, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 9, 2021
Tag 0573 D Dec 2, 2020

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

✓ Corrected: Feb 8, 2021
Tag 0551 D Dec 1, 2020

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Jan 5, 2021
Tag 0620 D Dec 1, 2020

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

✓ Corrected: Jan 5, 2021
Tag 0554 D Nov 23, 2020

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Jan 15, 2021
Tag 0609 D Nov 23, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jan 13, 2021
Tag 0842 D Nov 10, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Dec 15, 2020
Tag 0658 D Jul 7, 2020

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jul 30, 2020
Tag 0689 D Jul 7, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 30, 2020
Tag 0842 D Jul 7, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jul 30, 2020
Tag 0657 D Mar 13, 2020

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 6, 2020
Tag 0880 D Mar 13, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: May 6, 2020
Tag 0580 D Mar 10, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Apr 29, 2020
Tag 0622 D Feb 4, 2020

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Mar 4, 2020
Tag 0626 D Feb 4, 2020

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Mar 4, 2020
Tag 0550 D Jan 15, 2020

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 30, 2020
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2019 70 violations

Tag 0550 D Dec 16, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 29, 2020
Tag 0578 D Dec 16, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jan 29, 2020
Tag 0582 D Dec 16, 2019

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Jan 29, 2020
Tag 0655 D Dec 16, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Jan 29, 2020
Tag 0656 D Dec 16, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 29, 2020
Tag 0660 D Dec 16, 2019

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Jan 29, 2020
Tag 0677 D Dec 16, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jan 29, 2020
Tag 0684 D Dec 16, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 29, 2020
Tag 0685 D Dec 16, 2019

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Jan 29, 2020
Tag 0688 D Dec 16, 2019

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Jan 29, 2020
Tag 0690 D Dec 16, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 29, 2020
Tag 0695 D Dec 16, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jan 29, 2020
Tag 0698 D Dec 16, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jan 29, 2020
Tag 0744 D Dec 16, 2019

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Jan 29, 2020
Tag 0802 D Dec 16, 2019

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

✓ Corrected: Jan 29, 2020
Tag 0813 D Dec 16, 2019

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

✓ Corrected: Jan 29, 2020
Tag 0880 D Dec 16, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 29, 2020
Tag 0622 D Oct 16, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Nov 13, 2019
Tag 0623 D Oct 16, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Nov 13, 2019
Tag 0660 G Oct 16, 2019

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Nov 13, 2019

2018 10 violations

Tag 0602 D Dec 20, 2018

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Jan 28, 2019
Tag 0623 D Nov 7, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Dec 10, 2018
Tag 0842 D Apr 18, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: May 11, 2018
Tag 0690 D Apr 10, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 11, 2018
Tag 0550 D Mar 23, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 2, 2018
Tag 0558 D Mar 23, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 2, 2018
Tag 0580 D Mar 23, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: May 2, 2018
Tag 0825 D Mar 23, 2018

Provide or get specialized rehabilitative services as required for a resident.

✓ Corrected: May 2, 2018
Tag 0880 E Mar 23, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: May 2, 2018
Tag 0919 D Mar 23, 2018

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: May 2, 2018
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