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Complaint Investigation

Ojai Health & Rehabilitation

March 27, 2026 · Ojai, CA · 601 North Montgomery Street
Citations 1
CMS Rating 3/5
Beds 74
Provider ID 055861
Healthcare Facility
Ojai Health & Rehabilitation
Ojai, CA  ·  View full profile →
Inspection Summary

Ojai Health & Rehabilitation in Ojai, CA — inspection on March 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0725
Nursing and Physician Services Deficiencies

nurse in charge on each shift.

3.5 direct care hours per patient day, resulting in insufficient staffing on 2 of 28 days reviewed.This

changes in condition, and avoidable adverse outcomes for residents. A review of the facility's Direct Care Hours Per Patient Day (DHPPD) staffing logs for the month of 2/1/26 - 2/28/26 , showed the facility reported the following direct care hours: 2/2/26 - 3.40 hours 2/8/26 - 3.46 hoursThe records confirmed that 2 of 28 days reviewed, the facility failed to meet the staffing minimum of 3.5 DHPPD.

During an interview on 4/2/26 at 11:40 a.m. with Director of Nursing (DON), stated to be aware of the 3.5 DHPPD staffing requirement, but were not aware that the facility did not the staffing minimum of 3.5 DHPPD requirement for the month of February 2026. A review of the facility's program waiver for staffing, dated June 2, 2025, (A program waiver for staffing is an authorized exception that allows healthcare facilities to operate below minimum mandatory staffing ratios due to workforce shortages.) Indicated, This letter is in response to the request submitted by Ojai Health & Rehabilitation for a workforce shortage waiver pursuant to Health and Safety Code section 1276.65(l) and in accordance with AFL 18ˆ16.

Your request is approved only as applicable to the required 2.4 CNA staffing standard, valid from July 1, 2025, until June 30, 2026, under the following conditions: The facility shall provide no less than 3.5 direct care service hours per patient day.

The waiver expressly confirms that the facility remains required to provide the mandated 3.5 DHPPD.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Ojai, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Ojai Health & Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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