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Mercy Retirement & Care Center is a 3-star rated nursing home in Oakland, CA with 59 beds. CMS sub-ratings: health inspections 3/5, staffing 3/5, quality measures 4/5.

The facility has 44 health violations on record. Federal fines total $57,203 across 14 enforcement actions. Most recent inspection: April 24, 2025.

Data synthesized from CMS.gov and California public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Our Coverage of Mercy Retirement & Care Center

Mercy Retirement: Medication Delays Risk Lives - CA May 8, 2026

Inspection History Overview

Data current as of May 8, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Complaint Investigation
Complaint Investigation

Fines and Penalties by Year

2022 9 penalties totaling $50,652

$4,580

Fine

$4,545

Fine

$13,386

Fine

$13,287

Fine

$3,645

Fine

$3,314

Fine

$2,982

Fine

$2,620

Fine

$2,293

Fine

2021 5 penalties totaling $6,551

$1,965

Fine

$1,638

Fine

$1,310

Fine

$983

Fine

$655

Fine

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Health Violations by Year

2025 10 violations

Tag 0607 D Apr 24, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: May 24, 2025
Tag 0609 D Apr 24, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 24, 2025
Tag 0561 D Feb 13, 2025

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Mar 18, 2025
Tag 0684 D Feb 13, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 18, 2025
Tag 0755 D Feb 13, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 18, 2025
Tag 0756 D Feb 13, 2025

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Mar 18, 2025
Tag 0759 D Feb 13, 2025

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Mar 18, 2025
Tag 0761 D Feb 13, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 18, 2025
Tag 0812 E Feb 13, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 18, 2025
Tag 0880 E Feb 13, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 18, 2025

2023 11 violations

Tag 0626 E Oct 3, 2023

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Oct 4, 2023
Tag 0584 E Jun 9, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jul 21, 2023
Tag 0638 E Jun 9, 2023

Assure that each resident’s assessment is updated at least once every 3 months.

✓ Corrected: Jul 21, 2023
Tag 0684 D Jun 9, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 21, 2023
Tag 0689 G Jun 9, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 21, 2023
Tag 0689 L Jun 9, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 21, 2023
Tag 0692 G Jun 9, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jul 21, 2023
Tag 0761 D Jun 9, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jul 21, 2023
Tag 0812 F Jun 9, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jul 21, 2023
Tag 0851 C Jun 9, 2023

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: Jul 21, 2023
Tag 0880 E Jun 9, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 21, 2023

2021 2 violations

Tag 0600 D Sep 22, 2021

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Nov 23, 2021
Tag 0580 D Feb 11, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 20, 2021

2020 8 violations

Tag 0600 D Oct 15, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Dec 21, 2020
Tag 0689 E Feb 25, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 28, 2020
Tag 0656 D Feb 6, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 4, 2020
Tag 0676 D Feb 6, 2020

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Mar 4, 2020
Tag 0692 D Feb 6, 2020

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 4, 2020
Tag 0812 E Feb 6, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 4, 2020
Tag 0880 E Feb 6, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 4, 2020
Tag 0622 D Jan 6, 2020

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Feb 19, 2020

2018 13 violations

Tag 0577 B Dec 13, 2018

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

✓ Corrected: Jan 7, 2019
Tag 0578 D Dec 13, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jan 7, 2019
Tag 0580 D Dec 13, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jan 7, 2019
Tag 0684 D Dec 13, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 7, 2019
Tag 0692 D Dec 13, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jan 7, 2019
Tag 0732 B Dec 13, 2018

Post nurse staffing information every day.

✓ Corrected: Jan 7, 2019
Tag 0756 D Dec 13, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Jan 7, 2019
Tag 0600 D Sep 13, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Oct 23, 2018
Tag 0755 D Jul 16, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Aug 14, 2018
Tag 0636 D Jan 11, 2018

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: Feb 11, 2018
Tag 0656 D Jan 11, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 11, 2018
Tag 0761 D Jan 11, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 11, 2018
Tag 0880 D Jan 11, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 11, 2018

Frequently Asked Questions About Mercy Retirement & Care Center

What violations has Mercy Retirement & Care Center received?
Mercy Retirement & Care Center has 44 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Mercy Retirement & Care Center?
Mercy Retirement & Care Center has a 3-star rating out of 5 from CMS. This is an average rating, meeting basic quality standards. The rating is based on health inspections, staffing levels, and quality measures.
When was Mercy Retirement & Care Center last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Mercy Retirement & Care Center safe?
Safety at Mercy Retirement & Care Center should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Mercy Retirement & Care Center?
Phone: (510) 534-8540. Address: 3431 Foothill Blvd., Oakland, CA. For visiting hours and admission information, call the facility directly.
What services does Mercy Retirement & Care Center offer?
Mercy Retirement & Care Center is a skilled nursing facility with 59 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Oakland, CA?
Compare Mercy Retirement & Care Center with other nursing homes in Oakland, CA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Compare Nursing Homes in Oakland, CA

Facility Rating Violations Beds
Mercy Retirement & Care Center (this facility) ★★★☆☆ 44 59
Bay Area Healthcare Center ★★★★★ 19 99
Bellaken Skilled Nursing Center ★★★★★ 27 61
Excell Health Care Center ★★★★★ 20 99
Excell Health Care Center ★★★★★ 0 99
Mcclure Post Acute ★★★★★ 53 60
Medical Hill Healthcare Center ★★★★★ 45 124

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: April 24, 2025 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Mercy Retirement & Care Center.

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