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Complaint Investigation

Southland

Inspection Date: January 30, 2026
Total Violations 1
Facility ID 555070
Location NORWALK, CA
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Inspection Findings

F-Tag F0773

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0773 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

requisition in the facility's lab binder (1/12/2026) and thought the white form was still in the lab binder because Resident 1 had refused or was not available when the lab was originally ordered (12/11/2025).

The PB stated when the lab draw is completed the white copy should be removed from the lab binder and taken with the PB when they leave the facility, the yellow copy would stay in the facility's lab binder indicating the labs were drawn. The PB stated she did not clarify the date that was on the lab requisition with facility staff because there was nobody at the nurse's station. During a review of the facility's Policy and Procedure (P/P) titled Diagnostic Test Results Notification dated 4/2025, the P/P indicated it is the policy of

the facility to obtain laboratory and radiology services when ordered by a physician. The P/P indicated laboratory and radiology services will be arranged and completed as ordered. The facility was not able to produce a P/P or practice to indicate what procedure the PB should follow when conducting blood draws.

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📋 Inspection Summary

SOUTHLAND in NORWALK, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORWALK, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SOUTHLAND or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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