Complaint Investigation

Southland

January 30, 2026 · Norwalk, CA · 11701 Studebaker Road

Citations 1

CMS Rating 2/5

Beds 120

Provider ID 555070

Healthcare Facility

Southland

Norwalk, CA · View full profile →

Inspection Summary

SOUTHLAND in NORWALK, CA — inspection on January 30, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0773

Administration Deficiencies

Potential for More Than Minimal Harm

During a review of the facility's Policy and Procedure (P/P) titled Diagnostic Test Results Notification dated 4/2025, the P/P indicated it is the policy of the facility to obtain laboratory and radiology services when ordered by a physician.

The P/P indicated laboratory and radiology services will be arranged and completed as ordered.

The facility was not able to produce a P/P or practice to indicate what procedure the PB should follow when conducting blood draws.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORWALK, CA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SOUTHLAND or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Southland

Inspection Findings

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