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Complaint Investigation

Mountain View Healthcare Center

May 29, 2026 · Mountain View, CA · 2530 Solace Place
Citations 1
CMS Rating 3/5
Beds 129
Provider ID 055316
Healthcare Facility
Mountain View Healthcare Center
Mountain View, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

MOUNTAIN VIEW HEALTHCARE CENTER in MOUNTAIN VIEW, CA — inspection on May 29, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0552
Resident Rights Deficiencies

health status and medical condition, including diagnosis, treatment recommendations, and prognosis,

the director of nursing services is responsible for informing the resident of their medical condition.

type of care or treatment recommended (based on the assessment and care plan) .l. treatment alternatives or options 2.Review of Resident 1's medical record indicated he was originally admitted to the facility on [DATE] and was readmitted to the facility on [DATE] with diagnoses that included encephalopathy, dementia, depression, anxiety, difficulty walking, and generalized muscle weakness.Review of Resident 1's MDS dated [DATE] indicated that he had BIMS score of 5, which means his cognition (thinking and processing information) was severely impaired.Review of Resident 1's medical record indicated the daughter was the RP for Resident 1's care.Review of Resident 1's medical record dated 12/4/25 indicated, Resident 1 was offered a room change and agreed to room change. Resident 1 was moved to another room.

During an interview and Resident 1's medical record review on 5/29/26 at 10:43 a.m. with the DON, she confirmed there was no written evidence in Resident 1's medical record that Resident 1's RP was notified of the room changed on 12/4/25. DON acknowledged Resident 1's RP should have notified of room change.

Review of the undated facility's policy and procedures titled Room Change/Roommate Assignment indicated, Prior to making a room change or roommate assignment, all persons involved in the change/assignment, such as residents or their representatives, will be given advance notice of such a change as is possible.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MOUNTAIN VIEW, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MOUNTAIN VIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.