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Complaint Investigation

Sunray Healthcare Center

July 9, 2024 · Los Angeles, CA · 3210 W Pico Blvd
Citations 2
Beds 99
Provider ID 055870
Healthcare Facility
Sunray Healthcare Center
Los Angeles, CA  ·  View full profile →
Inspection Summary

SUNRAY HEALTHCARE CENTER in LOS ANGELES, CA — inspection on July 9, 2024.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF550

During an interview with Resident 1 on 7/8/24 at 1:25 pm, Resident 1 stated some of staff are incompetent or do not want to do their job.

States he has been left wet (from urinary incontinence) for hours and the night shift will not change him before 4:30 am, and he had situation more than once where the urine had soaked his whole back all the way up to his pillow.

Stated he should be changed at minimum twice a shift, even had a sign put up above his bed indicating that.

During an interview with Certified Nurse Assistant (CNA) 2, on 7/9/24 at 1:44 pm, CNA 2 stated there would be times she would come on her shift at 7 am and find the residents from night shift would be soiled. CNA 2 corroborated Resident 1 ' s statement being left wet with urine to the point where the sheets soaked through and dripping because night shift staff failed to assist the resident.

During and interview with Director of Nursing (DON), on 7/9/24 at 2:55 pm, DON stated best practices for incontinence would be to change the resident a least two times a shift, it is unacceptable to leave a resident for hours without changing the resident.

A review of the facility ' s policy and procedures (P&P) titled Prevention of Pressure Injuries, revision date of April 2020, the P&P indicated, Skin Care . 1.

Keep the skin clean and hydrated. 2.

Clean promptly after episodes of incontinence.

055870

During an interview on 7/9/24 at 9:20 am, Resident 5 stated there was a staff at night that yells at residents and the staff are very loud, which is very disrespectful. Resident 5 further stated the staff have a bad attitude when answering the call light.

A review of the facility ' s policy and procedures (P&P) titled, Resident rights, revised on 2/2021, indicated Employees shall treat all residents with kindness, respect and dignity .

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the resident ' s rights to be treated with respect, kindness, and dignity.

055870

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 055870 B.

Wing 07/09/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Sunray Healthcare Center 3210 W Pico Blvd Los Angeles, CA 90019

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LOS ANGELES, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SUNRAY HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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