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Complaint Investigation

Skyline Healthcare Center - La

September 2, 2025 · Los Angeles, CA · 3032 Rowena Ave
Citations 5
CMS Rating 1/5
Beds 99
Provider ID 555117
Healthcare Facility
Skyline Healthcare Center - La
Los Angeles, CA  ·  View full profile →
Inspection Summary

SKYLINE HEALTHCARE CENTER - LA in LOS ANGELES, CA — inspection on September 2, 2025.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During an interview on 9/2/2025 at 4 p.m. with the Administrator (Adm), the Adm stated Resident 2 does have behavioral issues but scratching and drawing blood from staff is a brand-new behavior.

The Adm stated because this is a new behavior a COC should have been created for Resident 2's behavior.

The Adm stated a COC is to monitor the residents for the COC.

The MD must be notified to get new orders.

The Adm stated the MD was not notified of Resident 2's COC.

The Adm stated there is a potential for a delay of care because no COC was done to address the resident's behavioral change.

During a review of the facility's Policy and Procedures (P&P) titled, Change in Condition Notification, last reviewed on 4/4/2025, the P&P indicated the facility will promptly inform the resident, consult with the resident's Physician and notify the resident's legal representative or an interested family member, if known, when the resident endures a significant change in their condition cause by, but not limited to:b. A significant change in the residents' physical, mental or psychosocial statusII.

Change of Condition related to Physician notification is defined as when the Physician must be notified when any sudden and marked adverse change in the resident's condition which is manifested by signs and symptoms different than usual denotes a new problem, complication or permanent change in status and requires medical assessment, coordination and consultation with a Physician and a change in treatment plan.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Skyline Healthcare Center - LA

3032 Rowena Ave Los Angeles, CA 90039

SUMMARY STATEMENT OF DEFICIENCIES

of Public Health Licensing and Certification and others that may be required by state or local law, within five (5) working days of the reported allegation.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Skyline Healthcare Center - LA

3032 Rowena Ave Los Angeles, CA 90039

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 9/2/2025 at 3:33 p.m. with the Director of Staff Development (DSD) the DSD stated spoke to Resident 2 on 8/28/2025 and Resident 2 stated RN 2 and CNA 2 had scratched her (Resident 2).

The DSD stated when a resident alleges, they have been scratched that would be considered abuse, this would have been a physical abuse.

The DSD stated not sure if we did anything the Adm knew about this incident as of 8/24/2025 was told by RN 2.

The DSD stated any type of abuse must be reported within two (2) hours to the three (3) agencies ombudsmen (OMB), police and SSA.

The DSD stated would have to check with Adm not sure if it was reported.

The DSD stated CNA 2 has no disciplinary action, only a one-to-one in-service for customer services regarding Resident 2, Resident 2 stated CNA 2 response was not good, the DSD stated CNA 2 has not been suspended.

During a concurrent interview and record review of Resident 2's text messages with the Adm on 9/2/2025 at 4 p.m. with the Adm, the Adm stated he (Adm) is the abuse coordinator.

The Adm reviewed text between Resident 2 and Adm, the Adm stated on 8/24/2025 Resident 2 alleged staff (RN 2 and CNA 2) started fighting physical.

The Adm stated abuse would be any physical, verbal, or wrongdoing against someone.

The Adm stated I (Adm) would consider this abuse, the Adm stated I (Adm) should have told the nurse at that time to report to OMB, SSA, police and start the investigation.

The Adm stated potential for delayed reporting can be that the resident continues to be at risk for further abuse.

During a review of the facility's P&P titled, Abuse, Reporting and Investigations, last reviewed on 4/4/2025, the P&P indicated allegation of abuse, neglect, mistreatment, exploitation, or reasonable suspicion of a crime are to be reported to the Administrator or designated representative immediately. ii. If the suspected perpetrator is an employee, remove the employee immediately from the care of the resident and immediately suspend the employee pending the outcome of the investigation in accordance with the facility policies. 3.

Notification of Outside Agencies for all other Cases of Abuse. a.

The Adm or designated representative will notify law enforcement by telephone immediately, or as soon as practicable possible, but no longer than (2) hours of the initial report. b.

The Adm or designated representative will send a written SOC341 report to the OMB and Law Enforcement and CDPH Licensing and Certification within (24) hours. 8.

Suspension of Employees a.

Employees of this facility who have been accused of resident abuse or a crime will be suspended from duty until the results of the investigation have been reviewed by the Adm. 9.

Informing Resident of Result of Investigation and Corrective Action a.

The Adm will inform the resident and his or her representative of the results of the investigation and the corrective action taken within five (5) working days of the reported incident. 10.

Providing State Survey Agency and Other Agencies of the Result a.

The Adm will provide a written report of the results of all abuse investigations and appropriate action taken, to the California Department of Public Health Licensing and Certification and others that may be required by state or local law, within five (5) working days of the reported allegation.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Skyline Healthcare Center - LA

3032 Rowena Ave Los Angeles, CA 90039

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 9/2/2025 at 3:33 p.m. with the Director of Staff Development (DSD) the DSD stated spoke to Resident 2 on 8/28/2025 and Resident 2 stated RN 2 and CNA 2 had scratched her (Resident 2).

The DSD stated when a resident alleges, they have been scratched that would be considered abuse, this would have been a physical abuse.

The DSD stated not sure if we did anything the Adm knew about this incident as of 8/24/2025 was told by RN 2.

The DSD stated any type of abuse must be reported within two (2) hours to the three (3) agencies ombudsmen (OMB), police and SSA.

The DSD stated would have to check with Adm not sure if it was reported.During a concurrent interview and record review of Resident 2's text messages with the Adm on 9/2/2025 at 4 p.m. with the Adm, the Adm stated he (Adm) is the abuse coordinator.

The Adm reviewed text between Resident 2 and Adm, the Adm stated on 8/24/2025 Resident 2 alleged staff (RN 2 and CNA 2) started fighting physical.

The Adm stated abuse would be any physical, verbal, or wrongdoing against someone.

The Adm stated I (Adm) would consider this abuse, the Adm stated I (Adm) should have told the nurse at that time to report to OMB, SSA, police and start the investigation.

The Adm stated did not do any investigation for Resident 2 allegation of abuse.

The Adm stated potential for not investigating can be a resident continues to be at risk for further abuse.

During a review of the facility's P&P titled, Abuse, Reporting and Investigations, last reviewed on 4/4/2025, the P&P indicated allegation of abuse, neglect, mistreatment, exploitation, or reasonable suspicion of a crime are to be reported to the Administrator or designated representative immediately.ii. If the suspected perpetrator is an employee, remove the employee immediately from the care of the resident and immediately suspend the employee pending the outcome of the investigation in accordance with the facility policies.3.

Notification of Outside Agencies for all other Cases of Abuse.a.

The Adm or designated representative will notify law enforcement by telephone immediately, or as soon as practicable possible, but no longer than (2) hours of the initial report.b.

The Adm or designated representative will send a written SOC341 report to the OMB and Law Enforcement and CDPH Licensing and Certification within (24) hours.8.

Suspension of Employeesa.

Employees of this facility who have been accused of resident abuse or a crime will be suspended from duty until the results of the investigation have been reviewed by the Adm.9.

Informing Resident of Result of Investigation and Corrective Actiona.

The Adm will inform the resident and his or her representative of the results of the investigation and the corrective action taken within five (5) working days of the reported incident.10.

Providing State Survey Agency and Other Agencies of the Resulta.

The Adm will provide a written report on the result of all abuse investigations and appropriate action taken, to the California Department of Public Health Licensing and Certification and others that may be required by state or local law, within five (5) working days of the reported allegation.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Skyline Healthcare Center - LA

3032 Rowena Ave Los Angeles, CA 90039

SUMMARY STATEMENT OF DEFICIENCIES

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During a review of the facility's P&P titled, Resident Right, Quality of life, last reviewed on 4/4/2025, the P&P indicated each resident shall be cared for in a manner that promotes and enhances the quality of life, dignity, respect, individuality and receives services in a person-centered manner, as well as those that support the resident in attaining or maintaining his or her highest practicable well-being.I.

Residents are groomed as they wish, including bathing, dressing and oral care.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LOS ANGELES, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SKYLINE HEALTHCARE CENTER - LA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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