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Complaint Investigation

Palazzo Post Acute

September 16, 2025 · Los Angeles, CA · 5400 Fountain Ave
Citations 2
CMS Rating 4/5
Beds 99
Provider ID 056456
Healthcare Facility
Palazzo Post Acute
Los Angeles, CA  ·  View full profile →
Inspection Summary

PALAZZO POST ACUTE in LOS ANGELES, CA — inspection on September 16, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

free from abuse including mental and physical abuse.

The P&P indicated the facility would protect residents from abuse by anyone including but not limited to facility staff, other residents, consultants, volunteers, staff from other agencies, family members, legal representatives, friends, visitors, or any other individual.

The P&P indicated the facility staff would require staff training/orientation for abuse prevention, identification and reporting of abuse, stress management and handling of verbal or physically aggressive resident behavior.

The P&P indicated the facility would implement (put into place) measures to address factors that may lead to abusive situation including helping staff to understand how cultural, religious, and ethnic (a group of people who share a common cultural background, which can include things like their language, traditions, ancestry, religion, or way of life, often passed down through generations) can lead to misunderstandings and conflict.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/16/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Palazzo Post Acute

5400 Fountain Ave Los Angeles, CA 90029

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited PALAZZO POST ACUTE in LOS ANGELES, CA for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2025-09-16.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 2 deficiencies cited during this inspection of PALAZZO POST ACUTE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-05.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LOS ANGELES, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PALAZZO POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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