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Complaint Investigation

New Vista Post-acute Care Center

August 20, 2025 · Los Angeles, CA · 1516 Sawtelle Blvd.
Citations 1
CMS Rating 2/5
Beds 116
Provider ID 055473
Healthcare Facility
New Vista Post-acute Care Center
Los Angeles, CA  ·  View full profile →
Inspection Summary

NEW VISTA POST-ACUTE CARE CENTER in LOS ANGELES, CA — inspection on August 20, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

During an interview and concurrent record review of Resident 1's medical records with the DON, there was no documented evidence that an eye doctor had seen Resident 1 since 2/14/23. DON stated if residents are not seen by the eye doctor it can cause a delay in eye care.

During an interview on 8/21/25 at 2:45 p.m., the Optometrist (a primary care professional who conducts eye exams, diagnoses and treats vision problems and certain eye diseases, and prescribes corrective lenses like glasses and contact) stated he conducts eye visits once a year at the facility for the residents.

The Optometrist stated none of the nurses have ever reported to him that Resident 1 was experiencing itchy eyes or having discoloration bilaterally to her eyes.

The Optometrist stated if the residents are experiencing issues with their eyes and a problem exists and left untreated the resident's eyes can get worse.

During an interview on 8/20/25 at 3:59 p.m., the Administrator stated a resident only sees the ophthalmologist based on the resident's needs and that the optometrist only sees the residents in the facility as needed.

The Administrator stated the facility does not have a policy for eye care or vision care.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LOS ANGELES, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NEW VISTA POST-ACUTE CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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