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Complaint Investigation

Los Altos Post-acute

February 25, 2026 · Los Altos, CA · 809 Fremont Avenue
Citations 1
CMS Rating 4/5
Beds 152
Provider ID 056116
Healthcare Facility
Los Altos Post-acute
Los Altos, CA  ·  View full profile →
Inspection Summary

LOS ALTOS POST-ACUTE in LOS ALTOS, CA — inspection on February 25, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0835
Administration Deficiencies

During a review of SS job description titled, Director of Social Services indicated, Administrative Functions: Plan, develop, organize, implement, evaluate and direct the social service programs of the facility.

Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.

Ensure social service progress notes are informative and descriptive of the services provided and of the resident's response to the service.

Develop and maintain a community and social services referral file of agencies and organizations that assist residents.

Participate in community planning related to the interests of the facility and the services and needs of the resident and family.

During a review of CM job description, titled Case Manager indicated, Duties and Responsibilities .Identify post-discharge needs such as nursing and therapy services, medical equipment, home modification or activities of daily living (ADLs) assistance.

According to the State Operations Manual, Appendix PP -Long Term Care Facilities, F-F627 - S483.21(c)(2) Discharge Summary When the facility anticipates discharge, a resident must have a discharge summary that includes, but is not limited to, the following: (iv) A post-discharge plan of care that is developed with the participation of the resident and, with the resident's consent, the resident representative(s), which will assist the resident to adjust to his or her new living environment.

The post-discharge plan of care must indicate where the individual plans to reside, any arrangements that have been made for the resident's follow up care and any post-discharge medical and non-medical services.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LOS ALTOS, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LOS ALTOS POST-ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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