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Complaint Investigation

Laguna Hills Health And Rehabilitation Center

July 1, 2024 · Laguna Hills, CA · 24452 Health Center Drive
Citations 2
CMS Rating 1/5
Beds 208
Provider ID 056110
Healthcare Facility
Laguna Hills Health And Rehabilitation Center
Laguna Hills, CA  ·  View full profile →
Inspection Summary

LAGUNA HILLS HEALTH AND REHABILITATION CENTER in LAGUNA HILLS, CA — inspection on July 1, 2024.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF600

F-F600.

056110

Review of the facility's SOC 341 Report of Suspected Dependent Adult/Elder Abuse dated 5/29/24, showed CNA 1 witnessed CNA 5 calledResident 1 names and place a sheet over Resident 1's head.

Review of the facility's investigative summary dated 6/3/24, showed an interview was conducted with CNA 1 at 1700 hours.

The facility's summary showed CNA 1 stated CNA 5 told her that she managed the confused/combative residents by flicking them softly, not hard enough to leave a mark and she did it when no one was around.

During the interview, CNA 1 stated when preparing to enter Resident 1's room, CNA 5 told her that Resident 1 yelled insulting the facility's staff such as you're fat, you're ugly, and you need to lose weight. CNA 1 stated Resident 1 became combative while care was being provided and CNA 5 began calling Resident 1 fat, ugly, and told the resident that she needed to lose weight. CNA 1 stated when Resident 1 was placed in bed, CNA 5 covered Resident 1 with a sheet entirely from head to toe including her face and left it like that.

Medical record review for Resident 1 was initiated on 6/5/24. Resident 1 was admitted to the facility on [DATE].

Review of Resident 1's H&P examination dated 12/26/23, showed Resident 1 did not have the capacity to understand and make medical decisions. Resident 1 had diagnoses including dementia, anxiety, and depression.

Review of Resident 1's MDS dated [DATE], showed the resident had severe cognitive impairment.

056110

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 056110 B.

Wing 07/01/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Laguna Hills Health and Rehabilitation Center 24452 Health Center Drive Laguna Hills, CA 92653

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LAGUNA HILLS, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LAGUNA HILLS HEALTH AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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