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Complaint Investigation

Hi-desert Medical Center D/p Snf

Inspection Date: August 25, 2025
Total Violations 1
Facility ID 555443
Location Joshua Tree, CA
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Inspection Findings

F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

CNA1's statement indicated, On 8/15 [August 15] I observed a pts visitor, [Resident 1] shares room with pt, visitor approached while [Resident 1] sitting on her bed, attempting to eat off of [Resident 1] plate, visitor touched [Resident 1] hand, this writer made (LVN2) aware, visitor was asked to leave room. During an

interview on August 25, 2025, at 11:32 AM, with the Director of Nursing (DON), the DON stated, the visitor placed his hand on Resident 1's arm and he had been interfering with Resident 1's care. The DON stated from what the nurse told me [the visitor] was touching [Resident 1] by helping [Resident 1] get in and out of bed. feeding [Resident 1] and taking food off [Resident 1's] tray. [Resident 1] is a diabetic and [Resident 1] has Alzheimer's [a form of dementia] and unable to consent. [CNA1] gave a statement where she observed [the visitor] eating off [Resident 1's plate and touching [Resident 1's] hand and [the visitor] was asked to leave the room. The DON stated LVN2 tried to get the visitor to leave Resident 1's room on August 15, 2025, and he refused. The DON stated LVN2 was concerned about Resident 1's safety. The DON stated

she was made aware of LVN2's nursing note that informed of the event on August 20, 2025 (five days after

the incident). The DON stated that everybody was a mandated reporter and should report right away which did not occur. During an interview on August 25, 2025, at 1:44 PM, with LVN2, LVN2 stated she observed

the visitor enter Resident 1's room accompanied by Resident 3 where she had line of sight and I saw [the visitor] lean over [Resident 1]'s bed to try to wake her up. And I don't know 100% if [the visitor] touched [Resident 1]. I said please don't wake her up. Then [the visitor] touched [Resident 1]'s meal tray and said to me he was trying to wake her up and help her eat. I told [the visitor] to please leave the room and he was asking why. I said [Resident 1] can't eat anything until blood sugar is checked and told him she needs to sleep and that's when he started (questioning me). I thought [the visitor] had left but he was back, and he apologized for questioning and the way that he spoke to me. I told my charge nurse that day and what happened, and [RN1] said I did the right thing . We went to [Resident 1] on August 20, 2025, to interview [Resident1]. She didn't remember any occurrence of that. LVN2 stated she was told by the DON on August 20, 2025, that she should have reported the incident and should have known. LVN2 confirmed that CDPH was not notified until August 20, 2025 (five days after the incident). During an interview on August 25, 2025, at 2:02 PM, with the DON, the DON stated, as far as reporting there was a delay of five days. The DON further stated, at the time of the event, RN1 and LVN2 should report the incident to the DON who was the abuse coordinator and reported it to the Administration at the hospital. The DON stated that she helped LVN1 filled out the SOC 341 on August 20, 2025. The DON stated she was notified by the MDS (The Minimum Data Set is a standardized assessment tool that measures health status in nursing home residents) nurse who found LVN2's nursing note, dated August 16, 2025, during record review for Resident 1's plan of care meeting. During concurrent interview and record review on August 29, 2025, at 3:30 PM, with the DON, the facility's policy and procedure (P&P) titled, RESIDENT ABUSE, NEGLECT PREVENTION, INVESTIGATION AND REPORTING, dated November 21, 2017, was reviewed. The P&P indicated, .IN THE EVENT OF AN INCIDENT OR ALLEGATION OF ABUSE: Staff Member's Responsibility: .E. Reporting is the individual responsibility of the mandated reporter. No one may prohibit the filing of a required report .Charge Nurse or Supervisor Responsibility: .F. All allegations of abuse that DO NOT result

in serious bodily injury are reported within 24 hours to the administrator of the facility, the State Survey Agency (CDPH) and the ombudsman in accordance with State law through established procedures. The DON stated that this P&P was not followed.

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📋 Inspection Summary

Hi-Desert Medical Center D/P SNF in Joshua Tree, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Joshua Tree, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Hi-Desert Medical Center D/P SNF or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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