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Complaint Investigation

The Village Healthcare Center

February 24, 2026 · Hemet, CA · 2400 West Acacia Avenue
Citations 1
CMS Rating 4/5
Beds 54
Provider ID 555463
Healthcare Facility
The Village Healthcare Center
Hemet, CA  ·  View full profile →
Inspection Summary

THE VILLAGE HEALTHCARE CENTER in HEMET, CA — inspection on February 24, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies

actions that can be measured.

observation, interview, and record review, the facility failed to ensure a care plan was developed for

for the staff not to be aware of discharge plans for Resident A.Findings:On January 30, 2026, at 9:15 a.m., an unannounced visit was conducted at the facility to investigate resident discharge.On January 30, 2026, at 12:10 p.m., an interview was conducted with Resident A.

Resident A stated she would like to be discharged to her home but is aware she is not ready and prefers to stay longer in the facility to work with the physical therapist. On January 30, 2026, Resident A's record was reviewed.

Resident A's admission Record, indicated the resident was admitted to the facility on [DATE], with diagnoses which included aftercare for below knee amputation (removal of a limb).A review of Resident A's Minimum Data Set (MDS - a resident assessment tool), dated January 12, 2026, indicated a BIMS (Brief Interview of Mental Status) score of 15 (cognitively intact).A review of Resident A's Progress Notes, dated January 14, 2026, at 12:15 p.m., indicated discharge plans to home with home health services.A review of Resident A's Order Summary Report, included a physician's order, dated January 29, 2026, which indicated LCD (last covered date) 2/1/26 (February 1, 2026) discharge 2/2/26 (February 2, 2026) home (Resident A's address).Further review of Resident A's care plan indicated there was no care plan related to discharge plans to go home.On January 30, 2026, at 1:05 p.m., an interview was conducted with Social Services Assistant (SSA).

The SSA stated the Social Services Director (SSD) is responsible to in developing a care plan related to discharge plans.

The SSA stated care plan on discharge is important to help plan where the resident is going to be discharged and what care needs and resources the resident would need before and at discharge.On January 30, 2026, at 1:10 p.m., an interview was conducted with the Administrator (ADM).

The ADM stated discharge care plan should be initiated upon admission which included discharge plans and care needs.On January 30, 2026, at 1:15p.m., an interview was conducted with the Director of Nursing (DON).

The DON stated there was no care plan developed related to discharge plans for Resident A.

The DON stated social services should have initiated a care plan on admission for discharge planning.

The DON stated it is important to have a care plan in place to ensure proper care would be provided to the residents to reach the discharge plan goal.A review of the undated facility's policy and procedure titled, Transfer of Discharge Policy, indicated, .When a resident is transferred or discharged , details of the transfer or discharge will be documented in the medical records and appropriate information will be communicated to the receiving health care facility or provider.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HEMET, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE VILLAGE HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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