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Complaint Investigation

Hemet Hills Post Acute

January 2, 2026 · Hemet, CA · 1717 West Stetson Avenue
Citations 2
CMS Rating 1/5
Beds 178
Provider ID 555297
Healthcare Facility
Hemet Hills Post Acute
Hemet, CA  ·  View full profile →
Inspection Summary

HEMET HILLS POST ACUTE in HEMET, CA — inspection on January 2, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0755
Pharmacy Service Deficiencies

administered.

The DON stated it was important to administer the medication to prevent adverse

administered in accordance with prescriber orders.

555297 01/02/2026

Hemet Hills Post Acute 1717 West Stetson Avenue Hemet, CA 92545

reviewed for infection control (Resident 8), proper infection control measures were implemented when

such as gloves and gown, used to protect against infection or illness) upon entering Resident 8's room, who was on contact isolation precautions (an infection control intervention to reduce transmission of multidrug-resistant organisms (bacteria that have become resistant to multiple antibiotics)).The failure had the potential to result in cross contamination and increasing the spread of infection among a vulnerable population.Findings:On December 5, 2025, at 11:40 a.m., an observation was conducted outside Resident 8's room. A contact isolation sign was posted outside Resident 8's room, along with a PPE cart containing gowns and gloves.

The sign indicated, .STAFF MUST.Put on gloves before room entry.Put on gown before room entry.On December 5, 2025, at 11:47 a.m. an observation was conducted inside Resident 8's room. Resident 8 activated his call light. CNA 1 entered the room without a gown or gloves and turned off the call light by pressing the button beside the bed.On December 5, 2025, Resident 8's record was reviewed. Resident 8 was admitted to the facility on [DATE] with diagnoses including extended spectrum beta lactamase (ESBL - bacteria that are resistant to many antibiotics) to the right foot wound. A review of Resident 1's Minimum Data Set (MDS - an assessment tool) dated September 24, 2025, indicated a Brief Interview for Mental Status (BIMS - a tool to assess cognitive function) score of 12 (moderate cognitive impairment). A review of the facility document titled, Order Listing Report, dated December 5, 2025 indicated, .Strict Single Room Isolation with: Contact Precautions due to ESBL.On December 5, 2025, at 2:30 p.m. an interview was conducted with CNA 1. CNA 1 stated Resident 8 was on contact isolation precautions. CNA 1 stated she did not wear a gown or gloves prior to entering Resident 8's room to clear the call light.

CNA 1 stated she should have worn a gown and gloves prior to entering Resident 8's room. CNA 1 further stated this was important to prevent the spread of infection.On December 19, 2025, at 11:31 a.m. an interview was conducted with the Infection Preventionist (IP).

The IP stated based on the CDC's contact isolation sign and the facility's policy, CNA 1 should have worn a gown and gloves prior to entering Resident 8's room.

The IP stated it was important to follow the CDC guidelines and facility policy to protect others from infection or cross contamination.On December 19, 2025, at 2:08 p.m., an interview was conducted with the Director of Nursing (DON).

The DON stated it was the best practice to wear a gown and gloves prior to entering a resident's room who was on contact isolation precautions.

The DON stated CNA 1 should have followed the facility policy of wearing a gown and gloves prior to entering Resident 8's room.

The DON stated it was important to follow the facility's policy to reduce the transmission of infection.A review of the facility policy and procedure titled, Isolation - Categories of Transmission-Based Precautions, dated September 2022 indicated, .Contact Precautions.Staff.wear gloves.when entering the room.Staff.wear a disposable gown upon entering the room.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HEMET, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HEMET HILLS POST ACUTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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