Hayward Post Acute
Hayward Post Acute in HAYWARD, CA — inspection on December 22, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 9/10/25 at 2:31p.m., with Certified Nursing Assistant (CNA) 1, CNA1 stated Resident 2 had a behavior of screaming, banging on bedside tables, throwing whatever he could get a hold of from his bedside to the staff.
Further stated Resident 1 was complaining he could not sleep because of the noise.
During an interview on 9/10/25 at 1:23 p.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated that Resident 1 had been complaining of Resident 2's behavior of screaming and banging whatever items he could grab on his table for the past year.
During an interview on 9/10/25 at 2:20 p.m., with Registered nurse (RN) 1, RN 1 stated Resident 2 had a behavior of banging on his bedside table and Resident 1 complained about Resident 2's behavior. RN 1 stated the management was aware of Resident 1's complaints.
During an interview on 9/10/25 at 2:44 p.m., with the Assistant Director of Nursing (ADON), ADON stated she was not aware of Resident 1's grievance and the nursing staff should tell the management if residents have grievances.
During an interview on 9/10/25 at 3:11 p.m., with the Director of Nursing (DON), DON stated she was not aware of Resident 1's grievance and the nursing staff should tell the management if residents have concerns or grievances.
Stated she should be informed of the grievances, so interventions were done to resolve Resident 1's concerns.
During a review of the facility's undated policy and procedure (P&P) titled, Resident Grievance/Complaint Procedures, the P&P indicated, Any resident, family member, or appointed resident representative may file a grievance or complaint concerning care, treatment, behavior of other residents, staff members.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.
For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.