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Complaint Investigation

Eden Healthcare Center

February 20, 2026 · Hayward, CA · 27350 Tampa Avenue
Citations 1
CMS Rating 2/5
Beds 121
Provider ID 056052
Healthcare Facility
Eden Healthcare Center
Hayward, CA  ·  View full profile →
Inspection Summary

EDEN HEALTHCARE CENTER in HAYWARD, CA — inspection on February 20, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0880
Infection Control Deficiencies

and accessories should be cleaned and disinfected at the time of each use or at a minimum, daily as

follow up interview and record review on 2/20/26 at 1:25 a.m. with the IP, the manufacturer's

Collection Canister indicated, Initial Rinse: Rinse the canister and lid thoroughly with cool tap water.

While rinsing, remove any excess dirt by wiping the canister and lid with disposable low lint wipes.

Cleaning: Prepare a soapy solution by mixing 1 teaspoon (approximately 5 mL) of dish soap with approximately 4 L of cool tap water.

Fully submerge canister and lid in the solution.

Allow it to sit for a minimum of ten (10) minutes.

While submerged, use a soft brush (e.g., toothbrush) to brush all accessible areas of the canister and lid for a minimum of one (1) minute to remove any visible signs of debris or dirt.

Rinse: Rinse the canister and the lid thoroughly with cool tap water until there is no visible sign of the cleaning solution.

Visual inspection: Inspect the canister and the lid to ensure that all debris and dirt have been removed. If there is any sign of debris or dirt, repeat steps above until there is no sign of debris or dirt remaining on the canister and lid.

Disinfection: Fully submerge the canister and lid in 70% isopropyl alcohol (IPA).

Allow it to sit for a minimum of ten (10) minutes.

Rinse: Rinse the canister and the lid thoroughly with cool tap water.

Drying: Dry the canister and lid with a clean low lint towel or cloth.

The IP stated, following the manufacturer's instruction in cleaning and disinfecting the canister could prevent the growth of bacteria and fungus and prevent resident exposure to infection.

The IP stated the canister would be considered a non-critical care item.During a concurrent interview and record review on 2/20/26 at 1:56 p.m. with the Director of Nursing (DON), Resident 1's Order Summary Report dated 11/11/25 was reviewed.

The Order Summary Report indicated, Resident 1 was to use Purewick urine collection system every shift for urine incontinence management.

The DON stated, Resident 1 preferred to use external female catheter (a soft, flexible wick that sits outside the body).During a review of the facility's policy and procedure titled, Cleaning and Disinfection of Resident-Care Items and Equipment, undated, indicated, c.

Non-critical items are those that come in contact with intact skin but not mucous membranes (the moist, inner lining of some organs and body cavities) . 2.

Intermediate and low-level disinfectants for non-critical items include: a. ethyl or isopropyl alcohol.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HAYWARD, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from EDEN HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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