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Complaint Investigation

Glendora Canyon Transitional Care Unit

March 27, 2026 · Glendora, CA · 401 W. Ada Ave.
Citations 1
CMS Rating 1/5
Beds 120
Provider ID 555416
Healthcare Facility
Glendora Canyon Transitional Care Unit
Glendora, CA  ·  View full profile →
Inspection Summary

GLENDORA CANYON TRANSITIONAL CARE UNIT in GLENDORA, CA — inspection on March 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0842
Resident Assessment and Care Planning Deficiencies

During a review of Resident 1's History and Physical (H&P) dated 1/1/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions.

During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 1/5/2025, the MDS indicated Resident 1 had intact cognition (ability to understand).

The MDS indicated Resident 1 required setup assistance from staff with eating.

The MDS indicated Resident 1 required supervision from staff with oral hygiene.

The MDS indicated Resident 1 required moderate assistance (helper did less than half the effort) from staff with toileting hygiene, showering/bathing, and personal hygiene.

The MDS indicated Resident 1 required maximal assistance (helper did more than half the effort) from staff with bed-to-chair transferring.

During a concurrent record review and interview with Certified Nurse Assistant 1 (CNA 1) on 3/27/2026 at 11:37 AM, Resident 1's Documentation Survey Report (DSR) for January and February 2025 were reviewed.

The DSR indicated the CNAs (in general) documented Resident 1's amount of meal intake for 90 out of 93 meals from 1/1/2025 to 1/31/2025.

The DSR indicated the CNAs documented Resident 1's amount of meal intake for 40 out of 45 meals from 2/1/2025 to 2/15/2025. CNA 1 stated the CNAs (in general) should have documented in the resident's medical record after each resident's meal. CNA 1 stated the CNAs needed to document on the resident's medical record if the resident refused to eat. CNA 1 stated it was important to complete the documentation on the resident's medical record before the end of the shift because it was the standard of practice. CNA 1 stated if there was no documentation on the DSR, staff would not know how much the residents ate. CNA 1 stated incomplete medical record documentation would affect the continuity of residents' care.

During an interview with the Director of Nursing (DON) on 3/27/2026 at 2:17 PM, the DON stated without documentation, nursing staff would not know if the resident ate or refused the meal.

During a review of the CNA's job description dated 10/2020, the job description indicated the CNA should record the resident's food/fluid intake.

During a review of the facility's Policy and Procedure (P&P) titled Charting and Documentation, dated 7/2017, the P&P indicated all services provided to the resident should be documented completely in the resident's medical records.

The P&P further indicated that documentation should include the date and time the procedure/treatment was provided and the signature and title of the individual documenting.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GLENDORA, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from GLENDORA CANYON TRANSITIONAL CARE UNIT or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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