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Complaint Investigation

Dreier's Nursing Care Center

Inspection Date: August 15, 2025
Total Violations 1
Facility ID 555839
Location GLENDALE, CA
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Inspection Findings

F-Tag F0557

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0557 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

and request permission before entering a resident's room. During a review of the facility's Policy and Procedure titled Quality of Life - Accommodation of Needs, revised November 2010, the P&P indicated that

the facility's environment and staff behaviors are directed toward assisting residents in maintaining and/or achieving independent functioning, dignity, and well-being. The P & P indicated to accommodate individual needs and preferences, staff attitudes and behaviors must support residents in maintaining independence, dignity, and well-being to the extent possible and in accordance with the residents' wishes. Staff shall interact with residents in a manner that accommodates their physical or sensory limitations, promotes communication, and preserves their dignity. During a review of the facility's Policy and Procedure titled Resident Rights, revised February 2021, it was indicated that:Employees shall treat all residents with kindness, respect, and dignity.Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to:Be treated with respect, kindness, and dignity.Be free from abuse, neglect, misappropriation of property, and exploitation.Privacy and confidentiality.Voice grievances to the facility or to another agency that hears grievances, without discrimination, reprisal, or fear of retaliation.Have the facility respond to his or her grievances. During a review of the facility's document titled Job Description - Social Services, dated 2023, the P&P indicated that the duties and responsibilities of Social Services include:Assisting residents and their families with emotional problems, including anxieties and stress caused by illness and admission to the facility, difficulties coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care.Interpreting the social, psychological, and emotional needs of the resident and/or family to the medical staff, attending physician, and other members of the resident care team.Assisting in obtaining resources from community social, health, and welfare agencies to meet the needs of the resident.Providing consultation to staff members, community agencies, and others in efforts to address the needs and problems of residents through the development of social service programs.Demonstrating the ability to seek out new methods and principles and a willingness to incorporate them into existing social services. During a

review of the facility's Policy and Procedure titled Care Plan, revised in March 2022, the P&P indicated that:

A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet

the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. The interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements this care plan. The comprehensive, person-centered care plan:Includes measurable objectives and timeframes.Describes the services to be furnished in order to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being.Includes

the resident's stated goals upon admission and desired outcomes.Builds on the resident's strengths.Reflects currently recognized standards of practice for identified problem areas and conditions.Services provided or arranged by the facility and outlined in the care plan must be delivered by qualified personnel. Care plan interventions are selected only after thorough data gathering, proper sequencing of events, careful consideration of the relationship between the resident's problem areas and their causes, and relevant clinical decision-making.Whenever possible, interventions should address the underlying source(s) of the problem areas, not just the symptoms or triggers. Resident assessments are ongoing, and care plans are revised as new information becomes available or as the resident's condition changes.The interdisciplinary team reviews and updates the care plan:When there has been a significant change in the resident's condition.When the desired outcome is not met.

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📋 Inspection Summary

DREIER'S NURSING CARE CENTER in GLENDALE, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GLENDALE, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from DREIER'S NURSING CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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