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Complaint Investigation

The Pavilion At Sunny Hills

March 26, 2026 · Fullerton, CA · 2222 N. Harbor Blvd.
Citations 3
CMS Rating 2/5
Beds 300
Provider ID 555733
Healthcare Facility
The Pavilion At Sunny Hills
Fullerton, CA  ·  View full profile →
Inspection Summary

THE PAVILION AT SUNNY HILLS in FULLERTON, CA — inspection on March 26, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0657
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited THE PAVILION AT SUNNY HILLS in FULLERTON, CA for a deficiency under regulatory tag F-F0657 during a complaint investigation conducted on 2026-03-26.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of THE PAVILION AT SUNNY HILLS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-16.

Federal health inspectors cited THE PAVILION AT SUNNY HILLS in FULLERTON, CA for a deficiency under regulatory tag F-F0690 during a complaint investigation conducted on 2026-03-26.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of THE PAVILION AT SUNNY HILLS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-16.

Federal health inspectors cited THE PAVILION AT SUNNY HILLS in FULLERTON, CA for a deficiency under regulatory tag F-F0692 during a complaint investigation conducted on 2026-03-26.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide enough food/fluids to maintain a resident's health.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of THE PAVILION AT SUNNY HILLS.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-16.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FULLERTON, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE PAVILION AT SUNNY HILLS or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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