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Complaint Investigation

Terrace View Care Center

October 29, 2025 · Fullerton, CA · 201 East Bastanchury
Citations 2
CMS Rating 4/5
Beds 59
Provider ID 555671
Healthcare Facility
Terrace View Care Center
Fullerton, CA  ·  View full profile →
Inspection Summary

TERRACE VIEW CARE CENTER in FULLERTON, CA — inspection on October 29, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Review of Resident 1's Fall Risk assessment dated [DATE] at 0441 hours, showed multiple inaccurate entries for Resident 1 including no falls for the resident when the resident had two falls in the past three weeks. Resident 1 had a fall in the facility on 6/2/25 at 2310 hours; and one on 5/11/25, in the community, which resulted in severe injury and subsequent hospitalization and transfer to the facility.

Additionally, the high risk medication screening section of the Fall Risk Assessment showed no medications taken by Resident 1, however, Resident 1 had a physician's orders for a diuretic (medications to help the body get rid of excess salt and water by increasing urine production) medication, an antihypertensive (medication to lower blood pressure) , a narcotic (controlled medications which require prescription from the physician) medication and a sedative (medications to provide calming or sleep-inducing effect). On 10/29/25 at 0640 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with LVN 3. LVN 3 verified Resident 1's Fall Risk Assessment had multiple inaccuracies, which included the number of falls and the medications Resident 1 was taking. LVN 3 stated the resident's fall risk score would have been higher if it had been scored accurately. On 10/29/25 at 1445 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with the DON.

The DON verified Resident 1's Fall Risk Assessment contained multiple inaccuracies, which included the number of falls and the medications Resident 1 was taking.

The DON stated the resident's fall risk score would be higher if it had been assessed and scored accurately.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/29/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Terrace View Care Center

201 East Bastanchury Fullerton, CA 92835

SUMMARY STATEMENT OF DEFICIENCIES

Review of Resident 1's 72 Hour Neuro Check - List dated 6/2/25, at 2310 hours showed Resident 1 had an unwitnessed fall.

Review of Resident 1's 72 Hour Neuro Check - List dated 6/3/25, showed the time entries for the required time intervals for neuro checks for Resident 1.

The interval between the three one-hour required neuro checks showed time entries of 0140, 0240, and 0340 hours.

The neuro check time intervals then changed to every two hours and the next time interval for the neuro check would have been at 0540 hours.

The time interval on the neuro check sheet showed an entry at 0640 hours, which was an incorrect time interval by one hour. On 10/29/25 at 0640 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with LVN 3. LVN 3 verified Resident 1's 72 Hour Neuro Check - List entry was inaccurate. On 10/29/25 at 1445 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with the DON.

The DON verified the time entry on the 72 Hour Neuro Check List had incorrect time entry.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FULLERTON, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from TERRACE VIEW CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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