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Complaint Investigation

Terrace View Care Center

Inspection Date: October 29, 2025
Total Violations 2
Facility ID 555671
Location FULLERTON, CA
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Inspection Findings

F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 1) reviewed for falls was accurately assessed for the risk for falls. * Residents 1's Fall Risk assessment dated [DATE REDACTED], showed multiple inaccurate entries, which resulted for

the resident to have a lower score for a fall risk. This failure had the potential for the resident to experience adverse events related to falls.Findings: Review of the facility's P&P titled Falls and Fall Risk, Managing revised 10/2024 showed the staff will identify specific risks and causes to try and prevent falls. Closed medical record review for Resident 1 was initiated on 10/28/25. Resident 1 was admitted to the facility on [DATE REDACTED], and was discharged to home on 6/28/25. Further review of Resident 1's closed medical record showed the resident had an unwitnessed fall on 6/2/25, at 2310 hours. Review of Resident 1's Fall Risk assessment dated [DATE REDACTED] at 0441 hours, showed multiple inaccurate entries for Resident 1 including no falls for the resident when the resident had two falls in the past three weeks. Resident 1 had a fall in the facility on 6/2/25 at 2310 hours; and one on 5/11/25, in the community, which resulted in severe injury and subsequent hospitalization and transfer to the facility. Additionally, the high risk medication screening section of the Fall Risk Assessment showed no medications taken by Resident 1, however, Resident 1 had

a physician's orders for a diuretic (medications to help the body get rid of excess salt and water by increasing urine production) medication, an antihypertensive (medication to lower blood pressure) , a narcotic (controlled medications which require prescription from the physician) medication and a sedative (medications to provide calming or sleep-inducing effect). On 10/29/25 at 0640 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with LVN 3. LVN 3 verified Resident 1's Fall Risk Assessment had multiple inaccuracies, which included the number of falls and the medications Resident 1 was taking. LVN 3 stated the resident's fall risk score would have been higher if it had been scored accurately. On 10/29/25 at 1445 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with the DON. The DON verified Resident 1's Fall Risk Assessment contained multiple inaccuracies, which included the number of falls and the medications Resident 1 was taking. The DON stated the resident's fall risk score would be higher if it had been assessed and scored accurately.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/29/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Terrace View Care Center

201 East Bastanchury Fullerton, CA 92835

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0842

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for Minimal Harm

F 0842 Level of Harm - Potential for minimal harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, medical record review, and facility P&P review, the facility failed to ensure the resident's medical

record was complete and accurate for one of three sampled residents (Resident 1). * Resident 1's 72 Hour Neuro Check - List had incorrect time intervals between the one hour and two hour neuro check section, which resulted in all subsequent time entries to be delayed by one hour. This failure posed the risk for the resident's care needs not being met as his medical record information was inaccurate.Findings: Review of

the facility's P&P titled Neuro Assessment revised 10/2024 showed neuro assessments will be conducted

after any unwitnessed fall. Closed medical record review for Resident 1 was initiated on 10/28/25. Resident 1 was admitted to the facility on [DATE REDACTED], and was discharged to home on 6/28/25. Review of Resident 1's 72 Hour Neuro Check - List dated 6/2/25, at 2310 hours showed Resident 1 had an unwitnessed fall.

Review of Resident 1's 72 Hour Neuro Check - List dated 6/3/25, showed the time entries for the required time intervals for neuro checks for Resident 1. The interval between the three one-hour required neuro checks showed time entries of 0140, 0240, and 0340 hours. The neuro check time intervals then changed to every two hours and the next time interval for the neuro check would have been at 0540 hours. The time interval on the neuro check sheet showed an entry at 0640 hours, which was an incorrect time interval by one hour. On 10/29/25 at 0640 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with LVN 3. LVN 3 verified Resident 1's 72 Hour Neuro Check - List entry was inaccurate. On 10/29/25 at 1445 hours, an interview and concurrent closed medical record review for Resident 1 was conducted with the DON. The DON verified the time entry on the 72 Hour Neuro Check List had incorrect time entry.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

TERRACE VIEW CARE CENTER in FULLERTON, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FULLERTON, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from TERRACE VIEW CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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