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Complaint Investigation

Elk Grove Post Acute

March 30, 2026 · Elk Grove, CA · 9461 Batey Avenue
Citations 1
CMS Rating 2/5
Beds 136
Provider ID 055308
Healthcare Facility
Elk Grove Post Acute
Elk Grove, CA  ·  View full profile →
Inspection Summary

Elk Grove Post Acute in Elk Grove, CA — inspection on March 30, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0602
Freedom from Abuse, Neglect, and Exploitation Deficiencies

During an interview on 3/30/26 at 5:02 p.m. with the SSA and Director of Nursing (DON), the SSA and DON stated they were unable to locate the theft and loss form for Resident 1's lost glasses.

The SSA stated she did not know the exact date the glasses were lost sometime between September and December [2025].

The SSA showed the eye exam form from 1/22/26 and stated the resident declined new eyeglasses after the exam.

The SSA confirmed Resident was unable to make medical decisions and the RP should have been notified after the exam.

The SSA confirmed nothing further had been done to replace Resident 1's glasses.

The SSA stated glasses were important to help the residents see.During interview on 3/30/26 at 5:30 p.m. with the DON, the DON stated she expected a theft and loss form to be completed when someone reported a lost item, the family updated and the issue resolved in a timely manner.

The DON indicated that the facility should have contacted Resident 1's RP stating, I would expect staff to talk to the appropriate person.During a review of the facility's policy and procedure (P&P) titled, Investigating Incidents of Theft and loss, dated 4/17, the P&P indicated, All reports of theft or misappropriation of resident property shall be promptly and thoroughly investigated.Residents have the right to be free from theft and loss.Our facility will exercise reasonable care to protect the resident from property loss or theft, including.Promptly responding to and investigating complaints of theft or misappropriation of property.The administrator or his designee will notify the resident and/or the resident's representative. of the results of the investigation and corrective action taken within days of the completion of the investigation.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Elk Grove, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Elk Grove Post Acute or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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