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Complaint Investigation

Meadowood Nursing Center

October 7, 2025 · Clearlake, CA · 3805 Dexter Lane
Citations 3
CMS Rating 1/5
Beds 99
Provider ID 555490
Healthcare Facility
Meadowood Nursing Center
Clearlake, CA  ·  View full profile →
Inspection Summary

Meadowood Nursing Center in CLEARLAKE, CA — inspection on October 7, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0557
Resident Rights Deficiencies
Actual Harm

During a phone interview on 10/7/25 at 10:45 a.m. with Physician 1 (PHY 1), he stated digital dis-impaction required a physician's order (crucial for patient health, as it provides expertise and guidance to ensure proper treatment and avoid complications), and performing dis-impaction without a physician's order could cause resident harm because of physical pain and irritation, as well as unwanted dignity issues.

During an interview on 10/07/25 at 11:00 a.m. with Resident 1, he stated he still experienced PTSD and psychological trauma from the suppository insertion on the evening of 9/15/25. Resident 1 stated he was still suffering from nightmares and did not want to eat, because he did not feel safe.During an email correspondence on 10/14/25 at 12:53 p.m. from Resident 1, he wrote that his nightmares began after 9/15/25, and continued to worsen over time. Resident 1 also wrote he still felt unsafe in the facility because of this incident and the investigation, and feared staff might try to tamper with his food.

Record review of the facility policy (P & P) titled, Administering Rectal or Vaginal Medications, revised in 2010, indicated, Explain the procedure to the resident.Provide for privacy of the resident. and gently insert the suppository into the anus with the lubricated, gloved index finger.

Insert approximately 10 centimeters (a unit of measure) (4 inches) deep along the wall of the rectum.instruct resident to remain in left lateral (side) or lying position for at least five (5) minutes.

Record review of P & P titled, Requesting, Refusing and/or Discontinuing Care or Treatment, revised in February of 2021, indicated, Residents and resident representatives have the right to request, refuse and/or discontinue treatment.

Treatment refers to medical care, nursing care, and interventions provided to maintain or restore health and well-being, improve functional level, or relieve symptoms, and Residents/representatives are informed (in advance) of: a. the care that will be furnished or made available to the resident based on his or her assessment and plan of care; b. the risks and benefits of the proposed care, treatment, treatment alternatives or treatment options.

Record review of P & P titled Dignity, revised 2021, indicated, Staff promote, maintain and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/07/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Meadowood Nursing Center

3805 Dexter Lane Clearlake, CA 95422

SUMMARY STATEMENT OF DEFICIENCIES

During a concurrent interview and record review on 9/17/25 at 9:58 a.m. with the Assistant Director of Nursing (ADON), a fax confirmation log showing transmissions from the facility fax was requested.

The log was reviewed and showed no faxes sent (or attempted) from the facility to the DEPARTMENT on 9/15/25.

During a phone interview on 9/18/25 at 11:15 a.m., the Administrator (ADM) stated she was notified on the abuse allegation made by Resident 1 at 9/15/25 at 10:58 p.m. by Charge Nurse (LVN 1), who explained she sent a fax to the DEPARTMENT within two hours of the abuse allegation (on 9/15/25) for notification purposes.

The ADM stated she was unable to find evidence of this fax, therefore, she called the DEPARTMENT on the morning of 9/16/25 to confirm the DEPARTMENT received Resident 1's abuse allegation dated 9/15/25.

The ADM stated the DEPARTMENT told her they did not receive notification of the abuse incident on 9/15/25, so the ADM faxed the SOC-341 to the DEPARTMENT on 9/16/25 at approximately 9:00 a.m.

Record review of the facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, revised 2022, indicated, All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) .Immediately is defined as: a. within two hours of an allegation involving abuse or result in serious bodily injury; or b. within 24 hours of an allegation that does not involve abuse or result in serious bodily injury.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/07/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Meadowood Nursing Center

3805 Dexter Lane Clearlake, CA 95422

SUMMARY STATEMENT OF DEFICIENCIES

9/26/25, indicated, An organized health care system must develop standardized procedures before permitting registered nurses to perform standardized procedure functions. A registered nurse may perform standardized procedure functions only under the conditions specified in a health care system's standardized procedures; and must provide the system with satisfactory evidence that the nurse meets its experience, training, and/or education requirements to perform such functions.During a review of Meadowood Registered Nurse Job Description, dated 2023, it indicated, Provides direct care skills.in accordance with current policies and procedures, as assigned .Prepares and administers medications as per physicians' orders.Establishes a culture of compliance by adhering to all facility policies and procedures.

Complies with standards of business conduct, and state/federal regulations and guidelines.

Record review of the facility policy (P & P) titled, Administering Rectal or Vaginal Medications, revised in 2010, indicated, Explain the procedure to the resident.Provide for privacy of the resident. and gently insert the suppository into the anus with the lubricated, gloved index finger.

Insert approximately 10 centimeters (a unit of measure) (4 inches) deep along the wall of the rectum.instruct resident to remain in left lateral or lying position for at least five (5) minutes.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CLEARLAKE, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Meadowood Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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