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Complaint Investigation

Oakwood Healthcare Center

February 20, 2026 · Chico, CA · 375 Cohasset Rd
Citations 1
CMS Rating 1/5
Beds 99
Provider ID 055656
Healthcare Facility
Oakwood Healthcare Center
Chico, CA  ·  View full profile →
Inspection Summary

OAKWOOD HEALTHCARE CENTER in CHICO, CA — inspection on February 20, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0584
Resident Rights Deficiencies

limited to receiving treatment and supports for daily living safely.

observation and interviews, the facility failed to ensure three of four shower rooms were maintained

receive shower services to conditions that are not safe, clean and comfortable.During an observation on 2/20/26 at 9:44 am, of three of four shower rooms, two Shower Rooms in Station 1, had a dark black substance along the floor-to-wall seams and within the corners of the shower stall.

The discoloration was concentrated along the grout lines and caulked joints.

One of the shower rooms in Station 1 had six (6) 4 inch by 4 inch wall tiles missing from the wall surface beside and beneath the shower faucet handle mounted on the wall.

The exposed surface beneath the missing tiles contained a brown and black substance.During an observation on 02/20/26 at 11:11 am, shower room in Station 2 had black substance throughout floor seams where wall meets the floor and in the corners of the shower stall.

The affected area extended along the perimeter of the shower floor.

The grout lines were visibly darkened and uneven in coloration with gray and black staining noted across multiple areas of the floor.

Several tiles showed cracks and signs of wear.During a concurrent observation and interview with Administrator (Admin), on 2/20/26 at 1:57 pm, in Shower room [ROOM NUMBER] located in Station 1, when asked about the discolored area along the floor seams and the area by faucet in the shower wall missing six (6) 4 by 4 tiles, Admin acknowledged discoloration and the tiles of shower wall missing.

Admin stated that it has been requested to be repaired.

Admin acknowledged and confirmed area exposed by missing tiles having brown and black substance covering the area.

Admin acknowledged area is uncleanable, Admin stated, the expectation is for a resident to be showered in an area that is in good condition and is a home like.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICO, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from OAKWOOD HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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