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Complaint Investigation

West Hills Health And Rehabilitation Center

December 23, 2025 · Canoga Park, CA · 7940 Topanga Canyon Blvd.
Citations 2
CMS Rating 1/5
Beds 145
Provider ID 056133
Healthcare Facility
West Hills Health And Rehabilitation Center
Canoga Park, CA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

WEST HILLS HEALTH AND REHABILITATION CENTER in CANOGA PARK, CA — inspection on December 23, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0607
Freedom from Abuse, Neglect, and Exploitation Deficiencies

Program, last reviewed on 1/8/2025, the P & P indicated identify and investigate all possible

056133 12/23/2025

West Hills Health and Rehabilitation Center 7940 Topanga Canyon Blvd.

Canoga Park, CA 91304

During an interview on 12/22/2025 at 2:45 p.m. with LVN 1, LVN 1 stated that on

LVN 1 went to check on Resident 1. LVN 1 stated that she asked Resident 1 what happened and

room and tickled Resident 1's foot. LVN 1 stated that she asked Resident 1 if Resident 2 touched her anywhere else and Resident 1 responded No. LVN 1 continued to state that Resident 1 stated that she thought Resident 2 wanted to have sex with her (Resident 1). LVN 1 stated that after Resident 1 reported to her (LVN 1), LVN 1 reported the alleged incident to Registered Nurse 1 (RN 1). LVN 1 further stated she reported the incident to RN 1 because the incident between Resident 1 and Resident 2 is possible sexual abuse because Resident 2 touched Resident 1 without Resident 1's consent.

During an interview on 12/22/2025 at 3:08 p.m. with RN 1, RN 1 stated that on 12/18/2025 at around 8:45 a.m. LVN 1 reported to her that Resident 2 tickled Resident 1's foot without Resident 1's consent and Resident 1 reported that she thought Resident 2 wanted to have sex with her. RN 1 stated that Resident 2 does not have the right to tickle or touch anyone without their consent, that's a type of sexual abuse. RN 1 stated that in RN 1's professional opinion, the alleged tickling was an alleged sexual abuse which is why RN 1 reported the incident to the Administrator (ADM) who is the abuse coordinator.

During an interview on 12/23/2025 at 10:19 a.m., with the ADM, the ADM stated that she (ADM) is the facility's abuse coordinator.

The ADM stated that on 12/18/2025 at around 9 a.m. when the incident was reported to her (ADM) by RN 1, she (ADM) did not think that the tickling of Resident 1's foot by Resident 2 was sexual in nature.

The ADM continued to state that if the facility knew it was sexual in nature she (ADM) would have reported the allegation of sexual abuse.

The ADM stated that because she (ADM) did not think the incident was sexual in nature the ADM did not report the alleged sexual abuse to the SSA.

During a review of the facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigation, last reviewed on 1/8/2025, the policy indicated, all reports of resident abuse (including injuries of unknown origin), neglect, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulations) and thoroughly investigated by facility management. If resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected the suspicion must be reported immediately to the administrator and to other officials according to state law.

The administrator or the individual making the allegation immediately reports his or her suspicion to the following persons or agencies: a.

The state licensing/certification agency responsible for surveying/licensing the facility.b.

The local/state ombudsman. c.

The resident's representative.d.

Adult protective services (where state law provides jurisdiction in long term care); e. law enforcement officials; f. the resident's attending physician; g. and the facility medical director.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CANOGA PARK, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WEST HILLS HEALTH AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.