West Hills Health And Rehabilitation Center
WEST HILLS HEALTH AND REHABILITATION CENTER in CANOGA PARK, CA — inspection on December 23, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During a review of the facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation Prevention Program, last reviewed on 1/8/2025, the P & P indicated identify and investigate all possible incidents of abuse, neglect, mistreatment, or misappropriation.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
12/23/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
West Hills Health and Rehabilitation Center
7940 Topanga Canyon Blvd.
Canoga Park, CA 91304
SUMMARY STATEMENT OF DEFICIENCIES
During an interview on 12/22/2025 at 2:45 p.m. with LVN 1, LVN 1 stated that on 12/18/2025, at around 8 a.m., CNA 1 reported to LVN 1 that Resident 1 reported to CNA 1 that Resident 2 tickled her foot last night (12/17/2025) and was crying.
After CNA 1 reported to LVN 1, LVN 1 went to check on Resident 1. LVN 1 stated that she asked Resident 1 what happened and Resident 1 reported to LVN 1 that on the evening of 12/17/2025, Resident 2 came into Resident 1's room and tickled Resident 1's foot. LVN 1 stated that she asked Resident 1 if Resident 2 touched her anywhere else and Resident 1 responded No. LVN 1 continued to state that Resident 1 stated that she thought Resident 2 wanted to have sex with her (Resident 1). LVN 1 stated that after Resident 1 reported to her (LVN 1), LVN 1 reported the alleged incident to Registered Nurse 1 (RN 1). LVN 1 further stated she reported the incident to RN 1 because the incident between Resident 1 and Resident 2 is possible sexual abuse because Resident 2 touched Resident 1 without Resident 1's consent.
During an interview on 12/22/2025 at 3:08 p.m. with RN 1, RN 1 stated that on 12/18/2025 at around 8:45 a.m. LVN 1 reported to her that Resident 2 tickled Resident 1's foot without Resident 1's consent and Resident 1 reported that she thought Resident 2 wanted to have sex with her. RN 1 stated that Resident 2 does not have the right to tickle or touch anyone without their consent, that's a type of sexual abuse. RN 1 stated that in RN 1's professional opinion, the alleged tickling was an alleged sexual abuse which is why RN 1 reported the incident to the Administrator (ADM) who is the abuse coordinator.
During an interview on 12/23/2025 at 10:19 a.m., with the ADM, the ADM stated that she (ADM) is the facility's abuse coordinator.
The ADM stated that on 12/18/2025 at around 9 a.m. when the incident was reported to her (ADM) by RN 1, she (ADM) did not think that the tickling of Resident 1's foot by Resident 2 was sexual in nature.
The ADM continued to state that if the facility knew it was sexual in nature she (ADM) would have reported the allegation of sexual abuse.
The ADM stated that because she (ADM) did not think the incident was sexual in nature the ADM did not report the alleged sexual abuse to the SSA.
During a review of the facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigation, last reviewed on 1/8/2025, the policy indicated, all reports of resident abuse (including injuries of unknown origin), neglect, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulations) and thoroughly investigated by facility management. If resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected the suspicion must be reported immediately to the administrator and to other officials according to state law.
The administrator or the individual making the allegation immediately reports his or her suspicion to the following persons or agencies: a.
The state licensing/certification agency responsible for surveying/licensing the facility.b.
The local/state ombudsman. c.
The resident's representative.d.
Adult protective services (where state law provides jurisdiction in long term care); e. law enforcement officials; f. the resident's attending physician; g. and the facility medical director.
Facility ID: