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Complaint Investigation

Height Street Skilled Care

Inspection Date: September 3, 2025
Total Violations 4
Facility ID 555902
Location BAKERSFIELD, CA
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Inspection Findings

F-Tag F0584

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

observation, interview and record review, the facility failed to provide a sanitary environment for two of three residents (Resident 1 and Resident 2) when:Resident 1's bathroom had a foul smell. The bathroom tiles in three of four shower rooms used by Resident 2 and other residents were not cleaned.These failures had

the potential for unpleasant experience for Resident 1 and Resident 2.Findings:1. During a concurrent

observation and interview on 9/3/25 at 10:40 a.m. with Resident 1 in his room, Resident 1 was in his bed facing the bathroom. Resident 1 stated the bathroom had a strong foul and unpleasant smell. The bathroom smelled of urine and bleach like smell.During a concurrent observation and interview on 9/3/25 at 10:55 a.m. with Housekeeping Staff (HS), HS entered Resident 1's bathroom and stated the smell was not pleasant. HS stated another resident used to urinate on the floor in that bathroom and housekeeping was having a difficult time removing the urine odor.2. During an interview on 9/3/25 at 11:10 a.m. with Resident 2 in her room, Resident 2 stated the shower rooms were soiled (not cleaned) and stated had disgusted her.During a concurrent observation and interview on 9/3/25 at 11:15 a.m. with Housekeeping Supervisor (HSUP), HSUP stated there were four resident shower rooms in the facility. The tiles in Shower room [ROOM NUMBER], Shower room [ROOM NUMBER], and Shower room [ROOM NUMBER] had dark stains. HSUP stated the dark stains were buildup from steam, and that staff should wash the tiles and remove them.During a review of the facility's policy and procedure (P&P) titled, Housekeeping - General, dated the August 16, 2023, the P&P indicated, All room of the Facility are kept clean and as free as possible of germs and other contaminating agents at all times, while maintaining a pleasant and homelike atmosphere for our residents.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/03/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Height Street Skilled Care

1611 Height Street Bakersfield, CA 93305

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0655

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0655 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

interview and record review, the facility failed to timely develop a baseline care plan with fall prevention interventions for two of three residents (Resident 1 and Resident 4) who were high risk for falls. This failure had the potential to place Resident 1 and Resident 4 at risk for falls and injury.Findings:During a review of Resident 1s admission Record (AD), undated, the AD indicated, Resident 4 was admitted on [DATE REDACTED] with diagnoses including muscle weakness and abnormalities of gait and mobility.During a review of Resident 1's Assessment Outcomes Record (AOR), dated [DATE REDACTED], the AOR indicated, Resident 1's fall risk assessment score of 60 (scores of 45 or higher indicate high fall risk).During a review of Resident 1's Care Plan Report (CPR), undated, the CRP indicated a fall prevention care plan was first created for Resident 1

on [DATE REDACTED], 26 days after his admission.During a review of Resident 4's AD, undated, the AD indicated, Resident 4 was admitted on [DATE REDACTED] and had diagnoses including Alzheimer's disease (memory loss), muscle weakness, and abnormalities of gait and mobility.During a review of Resident 4's AOR, dated [DATE REDACTED], the AOR indicated, Resident 4 had a fall risk assessment score of 50 (scores of 45 or higher indicate high fall risk).During a review of Resident 4's CPR, undated, the CRP indicated, a fall prevention care plan was first created for Resident 4 on [DATE REDACTED], seven days after admission.During a concurrent

interview and record review on [DATE REDACTED] at 1:55 p.m. with the Director of Nursing (DON), DON stated Resident 1 and Resident 4 were assessed to be at a high risk for falls upon admission but no baseline care plan with fall prevention interventions was developed for them. DON stated a fall prevention care plan was first created for Resident 1 on [DATE REDACTED], 26 days after admission, and for Resident 4 on [DATE REDACTED], seven days

after admission. DON stated baseline care plans addressing residents' needs should be created within 72 hours of admission.During a review of the facility's policy and procedure (P&P) titled, Care Planning, dated

the [DATE REDACTED], the P&P indicated, The Facility will develop a person-centered Baseline Care Plan for each resident within 48 hours of admission.During a review of the facility's policy and procedure (P&P) titled, Fall Management Program, dated the [DATE REDACTED], the P&P indicated, The Nursing Staff will develop a plan of care specific to the resident's needs with interventions to reduce the risk of fall.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/03/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Height Street Skilled Care

1611 Height Street Bakersfield, CA 93305

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

observation, interview and record review, the facility failed to implement the fall prevention intervention of keeping the bed in the low position for one of three residents (Resident 4) who was high risk for falls. This failure had the potential to place Resident 4 at the risk for falls and injury.Findings:During a review of Resident 4's admission Record (AD), undated, the AD indicated, Resident 4 was admitted on [DATE REDACTED] and had diagnoses including Alzheimer's disease (memory loss), muscle weakness, abnormalities of gait and mobility and pain.During a review of Resident 4's Assessment Outcomes Record (AOR), dated [DATE REDACTED], the AOR indicated, Resident 4 had a fall risk assessment score of 50 (scores of 45 or higher indicate high fall risk).During a review of Resident 4's Care Plan Report (CPR), dated [DATE REDACTED], the CRP indicated, The resident needs a safe environment with. the bed in the low position.During a concurrent observation and

interview on [DATE REDACTED] at 10:15 a.m. in Resident 4's room, with Family Member (FM) 4, Resident 4 was lying

in bed on a low bed (a specialty bed that lowers close to the floor with the purpose of mitigating the risk of injury in case of a fall from the bed and is used for residents at risk for falls). During a concurrent interview, FM 4 stated he was concerned about Resident 4 falling from the bed because Resident 4 attempted to get out of bed unassisted. Resident 4's bed was not in the low position, at the height of a regular bed.During a concurrent observation and interview on [DATE REDACTED] at 10:16 a.m. with Licensed Nurse (LN) C stated Resident 4's bed was not at the low position. LN C then lowered Resident 4's bed at least one foot closer to the floor.

LN C stated Resident 4 was at risk for falls and his bed should always be kept in the low position.During an

interview on [DATE REDACTED] at 1:55 p.m. with the Director of Nursing (DON), DON stated Resident 4's bed should be kept at the low position according to his fall prevention care plan.During a review of the facility's policy and procedure (P&P) titled, Fall Management Program, dated the [DATE REDACTED], the P&P indicated, Universal Fall Prevention Measures for all Residents.place bed in lowest position.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/03/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Height Street Skilled Care

1611 Height Street Bakersfield, CA 93305

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0697

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0697

Provide safe, appropriate pain management for a resident who requires such services.

Level of Harm - Minimal harm or potential for actual harm

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

observation, interview and record review, the facility failed to manage the pain of one of three residents (Resident 4) when Resident 4 reported pain to Certified Nursing Assistant (CNA) A and CNA B but did not inform the Licensed Nurse (LN) C. This failure had the potential for Resident 4 suffering in pain.Findings:During a review of Resident 4's admission Record (AD), undated, the AD indicated Resident 4 was admitted on [DATE REDACTED] and had diagnoses including Alzheimer's disease (memory loss), muscle weakness, abnormalities of gait and mobility, and pain.During a concurrent observation and interview on 9/3/25 at 10:15 a.m. in Resident 4's room, Resident 4 was lying in bed with Family Member (FM) 4 at bedside. FM 4 stated Resident 4 had dementia (memory loss) but was able make needs known.During an

observation on 9/3/25 at 11:40 a.m. in Resident 4's room, CNA A and CNA B were providing care to Resident 4. During care, Resident 4 reported to CNA A and CNA B that he had pain in his arms. CNA A and CNA B left the room, and there was no pain relief interventions were provided to Resident 4.During a concurrent observation and interview on 9/3/25 at 12:20 p.m. (40 minutes later) with LN C in the hallway in front of Resident 4's room, LN C stated she was Resident 4's nurse and that no one had informed her Resident 4 had pain. LN C went to Resident 4's room and asked Resident 4 if he was in pain. Resident 4 reported pain in his arms rated level five (on zero to 10 scale where zero is no pain and 10 is the worst pain).During an interview on 9/3/25 at 1:55 p.m. with the Director of Nursing (DON), DON stated CNAs should immediately inform the resident's LN whenever a resident reports pain. DON stated the LN should then immediately assess the resident for pain and provide appropriate pain interventions.During a review of

the facility's policy and procedure (P&P) titled, Pain Management, dated the June 1, 2017, the P&P indicated, Facility staff is responsible for helping the resident attain or maintain their highest level of well-being while working to prevent or manage the resident's pain.

Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

HEIGHT STREET SKILLED CARE in BAKERSFIELD, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BAKERSFIELD, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HEIGHT STREET SKILLED CARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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