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Complaint Investigation

Westview Healthcare Center

August 25, 2025 · Auburn, CA · 12225 Shale Ridge Lane
Citations 1
CMS Rating 3/5
Beds 205
Provider ID 055776
Healthcare Facility
Westview Healthcare Center
Auburn, CA  ·  View full profile →
Inspection Summary

WESTVIEW HEALTHCARE CENTER in AUBURN, CA — inspection on August 25, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

During an interview on 8/25/25 at 12:26 p.m. with Resident 2 in his bedroom, Resident 2 stated he had a disagreement with Resident 1 over cigarettes, .I threw water at him. I threw the cup too.

During an interview on 8/25/25 at 1:57 p.m. with the Director of Nursing (DON), the DON confirmed Resident 2 threw a cup of thickened liquid at Resident 1 which resulted in a little red mark on his [Resident 1] cheek, and stated residents have the right to be free from abuse.

Review of the facility's policy and procedure (P&P) titled, Abuse Prevention Program, dated 4/24, the P&P indicated, Our residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in AUBURN, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WESTVIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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