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Complaint Investigation

Westview Healthcare Center

Inspection Date: August 19, 2025
Total Violations 2
Facility ID 055776
Location AUBURN, CA
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Inspection Findings

F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

notified a staff member that separated Resident 1 and Resident 2. Resident 3 further stated this is not the first incident between Resident 1 and Resident 2.During a review of facility's policy and procedure (P&P) titled, Abuse Prevention Program, revised December 2016, the P&P indicated, Our residents have the right to be free from abuse, neglect.This includes but not limited to freedom from.verbal, mental, sexual, or physical abuse.1) Protect our residents from abuse by anyone including.staff, other residents, friends or any individual.

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Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/19/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Westview Healthcare Center

12225 Shale Ridge Lane Auburn, CA 95602

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Based on interview and record review, the facility failed to ensure an allegation of abuse was reported within the required regulatory timeframe for two of five sampled residents (Resident 1 and Resident 2) when an allegation of abuse was reported to the California Department of Public Health (CDPH), three days after staff were made aware of the allegation. This failure of timely reporting had the potential to cause

a delayed response by enforcement agencies to ensure resident safety.Findings:During a review of Resident 1's admission record (AR), the AR indicated Resident 1 was admitted to the facility in June 2025 with multiple diagnoses including dementia (a progressive state of decline in mental abilities). During a

review of Resident 2's AR, the AR indicated Resident 2 was admitted to the facility in June 2025 with multiple diagnosis including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 1's Social Service Note, dated 8/11/25, the Social Service Note indicated, .On 8/11/25 at approximately 10:15 a.m. - 10:30 a.m., a resident came to the.office.to report an incident involving another resident.He stated that the previous evening he observed concerning physical contact between this resident and a female resident with no capacity.During a review of facility document, dated 8/14/25 and received by CDPH on 8/14/25, the facility document indicated, .It was reported that [Resident 1].took a hold of [Resident 2]'s hand and placed it on his groin area.During an

interview on 8/19/25 at 11:07 a.m. with Social Services Assistant (SSA), SSA stated on 8/11/25 she notified

the administrator (ADM) that a resident reported he witnessed Resident 1 grab and place Resident 2's hand on Resident 1's groin.During an interview on 8/19/25 at 12:47 p.m. with Administrator (ADM), the ADM stated he was the abuse coordinator. ADM confirmed on 8/11/25 he was notified of allegations of abuse between Resident 1 and Resident 2 but did not report the incident until 8/14/25. ADM further stated allegations of abuse should have been reported within 2 hours to enforcement agencies. ADM acknowledged the risk for ongoing abuse when allegations of abuse were not reported within 2 hours.

Concurrent interview and record review on 8/29/25 at 11:15 a.m. with Director of Nursing (DON), DON stated Resident 1 had a history of inappropriate behaviors towards female residents. During a review of Resident 1's behavior note dated 6/30/25, the behavior note indicated, .Resident seen acting inappropriately with other residents.Resident was found in a female room.Also was touching another residents arm in the hallway. DON acknowledged the interactions on 6/30/25 should have been reported and interventions should have been in place to prevent further incidents with Resident 1. DON further stated when Resident 1 grabbed and placed Resident 2's hand on Resident 1's groin that was inappropriate.During a review of the facility's policy and procedure (P&P) titled Abuse Investigation and Reporting revised July 2017, the P&P indicated, .All reports of resident abuse.shall be promptly be reported to local, state, and federal agencies.An alleged violation of abuse.will be reported immediately, but no later than.Two (2) hours if the alleged violation involves abuse.

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📋 Inspection Summary

WESTVIEW HEALTHCARE CENTER in AUBURN, CA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in AUBURN, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WESTVIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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