Haven Of Sedona
HAVEN OF SEDONA in SEDONA, AZ — inspection on August 19, 2025.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Review of the facility policy titled, Resident Rights - Room Change/Roommate Assignment, was revised in January of 2024 revealed that resident room or roommate assignments may change if the facility deemed it necessary, but that resident preferences were taken into account when such changes were considered.
The policy further revealed that prior to changing a room or roommate assignment, residents should have been given advance written notice of such change, and advance written notice of a roommate change would include why the change was being made.
The policy also revealed that documentation of a room change should be recorded in the resident's medical record.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/19/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Haven of Sedona
505 Jacks Canyon Road Sedona, AZ 86351
SUMMARY STATEMENT OF DEFICIENCIES
Rights/Dignity: Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, was revised in January of 2024 and revealed that all reports of abuse, neglect, or exploitation needed to be thoroughly investigated by facility management, and needed to be reported immediately, but within two hours to the state agency, ombudsman, resident's representative, Adult Protective Services (APS), law enforcement, the physician, and the medical director.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/19/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Haven of Sedona
505 Jacks Canyon Road Sedona, AZ 86351
SUMMARY STATEMENT OF DEFICIENCIES
During an interview with the DON (Staff #120) and ED (Staff #29) conducted on [DATE] at 2:32 p.m. both the DON and the ED stated that the timeframe for reporting was 2 hours.
Regarding the incident, the ED stated that they were notified over email on [DATE] at 10:16 p.m., the ED did not check her email immediately, and she did not see the email until around 10 a.m. on [DATE].
The ED stated that she read it, reviewed it, and the facility did the initial 2 hours of making sure the resident was safe before sending the aide home and suspending the other.
The ED stated that they did a skin assessment and concluded that it was not substantial for abuse and neglect.
The ED stated that she did not click the verification link sent to her email to submit the report to the State Agency, and when she attempted to click the link it expired.
The ED further stated that they would fix their reporting processes moving forward.
Review of a policy titled, Resident Rights/Dignity: Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, was revised in January of 2024 and revealed that all reports of abuse, neglect, or exploitation needed to be thoroughly investigated by facility management, and needed to be reported immediately, but within two hours to the state agency, ombudsman, resident's representative, Adult Protective Services (APS), law enforcement, the physician, and the medical director.
Facility ID: