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Complaint Investigation

Rehab At Scottsdale Village Square

November 6, 2025 · Scottsdale, AZ · 2620 North 68th Street
Citations 1
CMS Rating 2/5
Beds 141
Provider ID 035217
Healthcare Facility
Rehab At Scottsdale Village Square
Scottsdale, AZ  ·  View full profile →
Inspection Summary

REHAB AT SCOTTSDALE VILLAGE SQUARE in SCOTTSDALE, AZ — inspection on November 6, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

revealed that after staff witnessed resident #6 push resident #20 to the ground, resident #20 was initially assed to only have a bump on his head.

Later in the evening, resident was taken to the emergency room and at the hospital it was reported that resident #20 had fracture of his right hip. Resident #6 expressed remorse to staff, but could not recall the incident soon after. Resident #6 was moved to a different unit of the facility but became irate and aggressive and the facility moved him back to his previous room.

Review of a facility policy titled, Abuse and Neglect - Clinical Protocol, revised in March of 2018, revealed that abuse was defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish.Review of a policy revised in September of 2022, titled, Abuse, Neglect, Exploitation or Misappropriation - Reporting and investigating, revealed a definition of abuse being the willful infliction of injury withresulting physical harm, pain or mental anguish.

The policy further revealed a definition for willful being that an individual acted deliberately.Review of a policy revised in April of 2021, titled, Abuse, Neglect, Exploitation or Misappropriation -Prevention Program, revealed that residents have a right to be free from abuse, and the facility was committed to ensuring residents were protected from abuse by anyone, including other residents.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SCOTTSDALE, AZ, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REHAB AT SCOTTSDALE VILLAGE SQUARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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