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Complaint Investigation

Heritage Court Post Acute Of Scottsdale

Inspection Date: September 9, 2025
Total Violations 1
Facility ID 035083
Location SCOTTSDALE, AZ
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Inspection Findings

F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

there are multiple types abuse such as mental, physical, seclusion, verbal, neglect, financial, and sexual.

Further he stated that the facility process for abuse is not to leave the resident alone to ensure their safety, stop the abuse immediately if witnessed, let the management know immediately. He stated that he has not heard or witness any within the last month.An interview was conducted on September 09, 2025 at 1:07PM with Assistance Director of Nursing (ADON/Staff #56), who stated that she was aware of resident #1's allegation and notified Administrator. She stated that she conducted investigation on resident #1, however did not document anything down. She further stated that it depends on the situation if the Department of Health Services (DHS) needs to know about abuse allegation and if there is sexual abuse the police are notified. Then she stated resident #1 abuse allegation should be reported to DHS for either good or bad outcome. Staff #56 stated that risk of not reporting abuse to DHS would be the facility getting tagged, facility being closed down, abuse goes on with resident #1 and she can get hurt. An interview was conducted on September 09, 2025 at 2:31PM with Director of Nursing (ADON/Staff #19), who stated that as part of the abuse coordination, her role when they receive abuse allegation she is to investigate, report to the state, police, aps, ombudsman, provider, and family. She stated we would report the abuse allegation within two hours. Then she stated that she was aware of the potential sexual allegation that was from August 15, 2025. She stated that based on their internal investigation, resident #1 did not said anything about sexual assault or allegation so they did not report to DHS. Further she stated that it truly depends on

the when they are supposed notify the DHS, if she had said it to the staff member three men raped her and made allegation of sexual abuse, then she would have reported to the DHS. She stated the risk of not reporting sexual abuse allegation would be resident wellbeing and safety. Reviewed the policy titled Reporting Alleged Violations of Abuse, Neglect, Exploitation or Mistreatment Revised date September 2024 revealed that under procedure guide that In response to allegations of abuse, neglect, exploitation, or mistreatment, the Facility will: Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately but: Not later than two (2) hours after the allegation is made if the events that cause the allegation involves abuse or results in serious bodily injury . Not later than twenty-four (24) hours if the events that cause the allegation does not involve abuse and does not result in serious bodily injury. Ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported to: The Administrator of the Facility, The State Survey Agency, Adult Protective Services (as appropriate).

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📋 Inspection Summary

HERITAGE COURT POST ACUTE OF SCOTTSDALE in SCOTTSDALE, AZ inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SCOTTSDALE, AZ, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HERITAGE COURT POST ACUTE OF SCOTTSDALE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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