Our Coverage of Suncrest Healthcare Center

Suncrest Healthcare: Abuse Protection Failure - AZ Mar 5, 2026

Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

November 19, 2025 Complaint Investigation

January 2, 2025 Complaint Investigation

Fines and Penalties by Year

2020 2 penalties totaling $6,633

$6,633
Jul 9, 2020

Fine

$0
Jul 9, 2020

Payment Denial

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Health Violations by Year

2025 2 violations

Tag 0600 D May 14, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Tag 0600 D Jan 2, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jan 28, 2025

2023 9 violations

Tag 0584 D Feb 17, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: May 22, 2023
Tag 0600 D Feb 17, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: May 22, 2023
Tag 0607 D Feb 17, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: May 22, 2023
Tag 0610 D Feb 17, 2023

Respond appropriately to all alleged violations.

✓ Corrected: May 22, 2023
Tag 0656 E Feb 17, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 22, 2023
Tag 0689 E Feb 17, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 22, 2023
Tag 0727 E Feb 17, 2023

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: May 22, 2023
Tag 0732 D Feb 17, 2023

Post nurse staffing information every day.

✓ Corrected: May 22, 2023
Tag 0758 D Feb 17, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 22, 2023

2022 13 violations

Tag 0675 D Jun 23, 2022

Honor each resident's preferences, choices, values and beliefs.

✓ Corrected: Jun 24, 2022
Tag 0610 D Feb 3, 2022

Respond appropriately to all alleged violations.

✓ Corrected: Feb 4, 2022
Tag 0625 D Feb 3, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Feb 4, 2022
Tag 0645 D Feb 3, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Feb 4, 2022
Tag 0684 D Feb 3, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Feb 4, 2022
Tag 0686 D Feb 3, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 4, 2022
Tag 0688 D Feb 3, 2022

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Feb 4, 2022
Tag 0690 D Feb 3, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Feb 4, 2022
Tag 0741 E Feb 3, 2022

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

✓ Corrected: Feb 4, 2022
Tag 0757 E Feb 3, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Feb 4, 2022
Tag 0758 D Feb 3, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Feb 4, 2022
Tag 0759 D Feb 3, 2022

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Feb 4, 2022
Tag 0943 E Feb 3, 2022

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

✓ Corrected: Feb 4, 2022

2020 2 violations

Tag 0880 J Jul 9, 2020

Provide and implement an infection prevention and control program.

Tag 0600 D Jan 9, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 13, 2020

2019 11 violations

Tag 0600 G Sep 27, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Tag 0607 D Sep 27, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Nov 14, 2019
Tag 0609 D Sep 27, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Nov 14, 2019
Tag 0610 D Sep 27, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Nov 14, 2019
Tag 0641 E Sep 19, 2019

Ensure each resident receives an accurate assessment.

✓ Corrected: Nov 14, 2019
Tag 0656 D Sep 19, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 14, 2019
Tag 0657 D Sep 19, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 14, 2019
Tag 0677 E Sep 19, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 14, 2019
Tag 0689 G Sep 19, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 14, 2019
Tag 0825 E Sep 19, 2019

Provide or get specialized rehabilitative services as required for a resident.

✓ Corrected: Nov 14, 2019
Tag 0880 D Sep 19, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 14, 2019

2018 13 violations

Tag 0600 E Jul 27, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Sep 13, 2018
Tag 0607 E Jul 27, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Sep 13, 2018
Tag 0609 E Jul 27, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Sep 13, 2018
Tag 0610 E Jul 27, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Sep 13, 2018
Tag 0622 D Jul 27, 2018

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Sep 13, 2018
Tag 0623 E Jul 27, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Sep 13, 2018
Tag 0625 E Jul 27, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Sep 13, 2018
Tag 0660 E Jul 27, 2018

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Sep 13, 2018
Tag 0661 D Jul 27, 2018

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

✓ Corrected: Sep 13, 2018
Tag 0698 E Jul 27, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Sep 13, 2018
Tag 0744 E Jul 27, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Sep 13, 2018
Tag 0756 E Jul 27, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Sep 13, 2018
Tag 0758 E Jul 27, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Sep 13, 2018

2017 1 violations

Tag 0431 D May 18, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: May 19, 2017
🏥 Facility Summary

SUNCREST HEALTHCARE CENTER is a 2-star nursing home in PHOENIX, AZ with 115 beds.

Most recent inspection: Data not available. No current violations on record.

📞 6023057134
📍 2211 EAST SOUTHERN AVENUE, PHOENIX, AZ
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About SUNCREST HEALTHCARE CENTER

What violations has SUNCREST HEALTHCARE CENTER received?
SUNCREST HEALTHCARE CENTER has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of SUNCREST HEALTHCARE CENTER?
SUNCREST HEALTHCARE CENTER has a 2-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was SUNCREST HEALTHCARE CENTER last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is SUNCREST HEALTHCARE CENTER safe?
Safety at SUNCREST HEALTHCARE CENTER should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact SUNCREST HEALTHCARE CENTER?
Phone: 6023057134. Address: 2211 EAST SOUTHERN AVENUE, PHOENIX, AZ. For visiting hours and admission information, call the facility directly.
What services does SUNCREST HEALTHCARE CENTER offer?
SUNCREST HEALTHCARE CENTER is a skilled nursing facility with 115 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near PHOENIX, AZ?
Compare SUNCREST HEALTHCARE CENTER with other nursing homes in PHOENIX, AZ on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.