Complaint Investigation

Resolve Harmony Center, Llc

January 2, 2025 · Phoenix, AZ · 2211 East Southern Avenue

Citations 1

CMS Rating 1/5

Beds 115

Provider ID 035205

Healthcare Facility

Resolve Harmony Center, Llc

Phoenix, AZ · View full profile →

Inspection Summary

Resolve Harmony Center, LLC in PHOENIX, AZ — inspection on January 2, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF600

F-F600), with a revision date of March 2021 provided the following information: Purpose 483.12 Freedom of abuse, neglect, and exploitation.

The resident has a right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart.

This includes but not limited to freedom from corporal punishment, involuntary seclusion, and any physical or chemical restraint not required to treat the residents medical symptoms. 483.12(a) The facility must 1.

Not use verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion.

035205

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PHOENIX, AZ, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Resolve Harmony Center, LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Resolve Harmony Center, Llc

Inspection Findings

Frequently Asked Questions

More Reports