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Desert Haven Care Center

📍 2645 East Thomas Road, Phoenix, AZ 85016 📞 (602) 243-6121 🛏️ 115 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 3 penalties totaling $10,025

$7,100
Aug 27, 2021

Fine

$1,625
Jun 28, 2021

Fine

$1,300
May 24, 2021

Fine

2020 3 penalties totaling $8,733

$983
Sep 7, 2020

Fine

$650
Aug 17, 2020

Fine

$7,100
Jun 9, 2020

Fine

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Health Violations by Year

2024 5 violations

Tag 0550 E Apr 17, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Apr 19, 2024
Tag 0584 E Apr 17, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Apr 19, 2024
Tag 0644 E Apr 17, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Apr 19, 2024
Tag 0812 E Apr 17, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 19, 2024
Tag 0880 E Apr 17, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 19, 2024

2022 16 violations

Tag 0561 D Dec 1, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Dec 5, 2022
Tag 0645 D Dec 1, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Dec 5, 2022
Tag 0689 D Dec 1, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 5, 2022
Tag 0727 E Dec 1, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Dec 5, 2022
Tag 0732 B Dec 1, 2022

Post nurse staffing information every day.

✓ Corrected: Dec 5, 2022
Tag 0740 D Dec 1, 2022

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: Dec 5, 2022
Tag 0757 D Dec 1, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Dec 5, 2022
Tag 0758 D Dec 1, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Dec 5, 2022
Tag 0759 D Dec 1, 2022

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 5, 2022
Tag 0580 D Feb 4, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 17, 2022
Tag 0600 E Feb 4, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Feb 17, 2022
Tag 0607 D Feb 4, 2022

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Feb 17, 2022
Tag 0608 D Feb 4, 2022

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

✓ Corrected: Feb 17, 2022
Tag 0609 D Feb 4, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Feb 17, 2022
Tag 0610 D Feb 4, 2022

Respond appropriately to all alleged violations.

✓ Corrected: Feb 17, 2022
Tag 0657 D Feb 4, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Feb 17, 2022
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2021 9 violations

Tag 0623 E Aug 27, 2021

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Sep 1, 2021
Tag 0645 D Aug 27, 2021

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Sep 1, 2021
Tag 0690 E Aug 27, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Sep 1, 2021
Tag 0727 E Aug 27, 2021

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Sep 1, 2021
Tag 0770 E Aug 27, 2021

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: Sep 1, 2021
Tag 0812 D Aug 27, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Sep 1, 2021
Tag 0849 D Aug 27, 2021

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Sep 1, 2021
Tag 0880 E Aug 27, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 1, 2021
Tag 0886 D Aug 27, 2021

Perform COVID19 testing on residents and staff.

✓ Corrected: Sep 1, 2021

2020 4 violations

Tag 0880 E Jun 9, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 22, 2020
Tag 0609 D Jan 8, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Feb 21, 2020
Tag 0610 D Jan 8, 2020

Respond appropriately to all alleged violations.

✓ Corrected: Feb 21, 2020
Tag 0689 E Jan 8, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 21, 2020
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2019 9 violations

Tag 0552 D Jun 5, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Jul 29, 2019
Tag 0622 D Jun 5, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Jul 29, 2019
Tag 0660 D Jun 5, 2019

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Jul 29, 2019
Tag 0661 D Jun 5, 2019

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

✓ Corrected: Jul 29, 2019
Tag 0684 E Jun 5, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 29, 2019
Tag 0727 E Jun 5, 2019

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Jul 29, 2019
Tag 0757 E Jun 5, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Jul 29, 2019
Tag 0758 D Jun 5, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jul 29, 2019
Tag 0880 E Jun 5, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 29, 2019

2018 16 violations

Tag 0567 B Mar 30, 2018

Honor the resident's right to manage his or her financial affairs.

✓ Corrected: May 21, 2018
Tag 0600 D Mar 30, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: May 21, 2018
Tag 0604 E Mar 30, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: May 21, 2018
Tag 0607 D Mar 30, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: May 21, 2018
Tag 0608 D Mar 30, 2018

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

✓ Corrected: May 21, 2018
Tag 0609 D Mar 30, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 21, 2018
Tag 0610 D Mar 30, 2018

Respond appropriately to all alleged violations.

✓ Corrected: May 21, 2018
Tag 0641 E Mar 30, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: May 21, 2018
Tag 0657 D Mar 30, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 21, 2018
Tag 0658 D Mar 30, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: May 21, 2018
Tag 0686 E Mar 30, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 21, 2018
Tag 0695 D Mar 30, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: May 21, 2018
Tag 0697 D Mar 30, 2018

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: May 21, 2018
Tag 0698 D Mar 30, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: May 21, 2018
Tag 0761 D Mar 30, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 21, 2018
Tag 0880 E Mar 30, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: May 21, 2018
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2017 16 violations

Tag 0154 D Feb 3, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Mar 27, 2017
Tag 0225 D Feb 3, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Mar 27, 2017
Tag 0226 D Feb 3, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Mar 27, 2017
Tag 0241 D Feb 3, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Mar 27, 2017
Tag 0248 E Feb 3, 2017

Provide activities to meet the interests and needs of each resident.

✓ Corrected: Mar 27, 2017
Tag 0253 E Feb 3, 2017

Provide housekeeping and maintenance services.

✓ Corrected: Mar 27, 2017
Tag 0279 D Feb 3, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 27, 2017
Tag 0280 D Feb 3, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

✓ Corrected: Mar 27, 2017
Tag 0314 E Feb 3, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Mar 27, 2017
Tag 0323 D Feb 3, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Mar 27, 2017
Tag 0364 D Feb 3, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

✓ Corrected: Mar 27, 2017
Tag 0371 E Feb 3, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Mar 27, 2017
Tag 0431 E Feb 3, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Mar 27, 2017
Tag 0441 D Feb 3, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Mar 27, 2017
Tag 0465 E Feb 3, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Mar 27, 2017
Tag 0520 E Feb 3, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

✓ Corrected: Mar 27, 2017
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