DESERT HAVEN CARE CENTER

πŸ“ 2645 EAST THOMAS ROAD, phoenix, AZ 85016 πŸ“ž 6029568000 πŸ›οΈ 115 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐
1/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

75
Total Violations
7 years of data
$18,758
Total Fines
6 penalties
5
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 5 violations

Tag 0550 E Apr 17, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Apr 19, 2024
Tag 0584 E Apr 17, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Apr 19, 2024
Tag 0644 E Apr 17, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Apr 19, 2024
Tag 0812 E Apr 17, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 19, 2024
Tag 0880 E Apr 17, 2024

Provide and implement an infection prevention and control program.

βœ“ Corrected: Apr 19, 2024

2022 16 violations

Tag 0561 D Dec 1, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Dec 5, 2022
Tag 0645 D Dec 1, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Dec 5, 2022
Tag 0689 D Dec 1, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 5, 2022
Tag 0727 E Dec 1, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Dec 5, 2022
Tag 0732 B Dec 1, 2022

Post nurse staffing information every day.

βœ“ Corrected: Dec 5, 2022
Tag 0740 D Dec 1, 2022

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

βœ“ Corrected: Dec 5, 2022
Tag 0757 D Dec 1, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Dec 5, 2022
Tag 0758 D Dec 1, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 5, 2022
Tag 0759 D Dec 1, 2022

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Dec 5, 2022
Tag 0580 D Feb 4, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 17, 2022
Tag 0600 E Feb 4, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Feb 17, 2022
Tag 0607 D Feb 4, 2022

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Feb 17, 2022
Tag 0608 D Feb 4, 2022

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

βœ“ Corrected: Feb 17, 2022
Tag 0609 D Feb 4, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Feb 17, 2022
Tag 0610 D Feb 4, 2022

Respond appropriately to all alleged violations.

βœ“ Corrected: Feb 17, 2022
Tag 0657 D Feb 4, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Feb 17, 2022

2021 9 violations

Tag 0623 E Aug 27, 2021

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Sep 1, 2021
Tag 0645 D Aug 27, 2021

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Sep 1, 2021
Tag 0690 E Aug 27, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Sep 1, 2021
Tag 0727 E Aug 27, 2021

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Sep 1, 2021
Tag 0770 E Aug 27, 2021

Provide timely, quality laboratory services/tests to meet the needs of residents.

βœ“ Corrected: Sep 1, 2021
Tag 0812 D Aug 27, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Sep 1, 2021
Tag 0849 D Aug 27, 2021

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Sep 1, 2021
Tag 0880 E Aug 27, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 1, 2021
Tag 0886 D Aug 27, 2021

Perform COVID19 testing on residents and staff.

βœ“ Corrected: Sep 1, 2021

2020 4 violations

Tag 0880 E Jun 9, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 22, 2020
Tag 0609 D Jan 8, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Feb 21, 2020
Tag 0610 D Jan 8, 2020

Respond appropriately to all alleged violations.

βœ“ Corrected: Feb 21, 2020
Tag 0689 E Jan 8, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 21, 2020

2019 9 violations

Tag 0552 D Jun 5, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Jul 29, 2019
Tag 0622 D Jun 5, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Jul 29, 2019
Tag 0660 D Jun 5, 2019

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Jul 29, 2019
Tag 0661 D Jun 5, 2019

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

βœ“ Corrected: Jul 29, 2019
Tag 0684 E Jun 5, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jul 29, 2019
Tag 0727 E Jun 5, 2019

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Jul 29, 2019
Tag 0757 E Jun 5, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Jul 29, 2019
Tag 0758 D Jun 5, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jul 29, 2019
Tag 0880 E Jun 5, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 29, 2019

2018 16 violations

Tag 0567 B Mar 30, 2018

Honor the resident's right to manage his or her financial affairs.

βœ“ Corrected: May 21, 2018
Tag 0600 D Mar 30, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: May 21, 2018
Tag 0604 E Mar 30, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: May 21, 2018
Tag 0607 D Mar 30, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: May 21, 2018
Tag 0608 D Mar 30, 2018

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

βœ“ Corrected: May 21, 2018
Tag 0609 D Mar 30, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: May 21, 2018
Tag 0610 D Mar 30, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: May 21, 2018
Tag 0641 E Mar 30, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 21, 2018
Tag 0657 D Mar 30, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 21, 2018
Tag 0658 D Mar 30, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 21, 2018
Tag 0686 E Mar 30, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: May 21, 2018
Tag 0695 D Mar 30, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: May 21, 2018
Tag 0697 D Mar 30, 2018

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: May 21, 2018
Tag 0698 D Mar 30, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: May 21, 2018
Tag 0761 D Mar 30, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: May 21, 2018
Tag 0880 E Mar 30, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 21, 2018

2017 16 violations

Tag 0154 D Feb 3, 2017

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Mar 27, 2017
Tag 0225 D Feb 3, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

βœ“ Corrected: Mar 27, 2017
Tag 0226 D Feb 3, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

βœ“ Corrected: Mar 27, 2017
Tag 0241 D Feb 3, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Mar 27, 2017
Tag 0248 E Feb 3, 2017

Provide activities to meet the interests and needs of each resident.

βœ“ Corrected: Mar 27, 2017
Tag 0253 E Feb 3, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Mar 27, 2017
Tag 0279 D Feb 3, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 27, 2017
Tag 0280 D Feb 3, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Mar 27, 2017
Tag 0314 E Feb 3, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Mar 27, 2017
Tag 0323 D Feb 3, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Mar 27, 2017
Tag 0364 D Feb 3, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

βœ“ Corrected: Mar 27, 2017
Tag 0371 E Feb 3, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Mar 27, 2017
Tag 0431 E Feb 3, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

βœ“ Corrected: Mar 27, 2017
Tag 0441 D Feb 3, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Mar 27, 2017
Tag 0465 E Feb 3, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Mar 27, 2017
Tag 0520 E Feb 3, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: Mar 27, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 3 penalties totaling $10,025

$7,100
Fine
August 27, 2021
$1,625
Fine
June 28, 2021
$1,300
Fine
May 24, 2021
Average: $3,342 | Range: $1,300 - $7,100

2020 3 penalties totaling $8,733

$983
Fine
September 7, 2020
$650
Fine
August 17, 2020
$7,100
Fine
June 9, 2020
Average: $2,911 | Range: $650 - $7,100

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

April 17, 2024
0.00

Health

December 1, 2022
0.00

Health

February 4, 2022
0.00

Health

August 27, 2021
0.00

Health

June 5, 2019
0.00

Quality Measures

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Ownership Information

For profit - Limited Liability company
Independent (Not part of a chain)
035062
035062
6029568000
Maricopa

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Individual