Complaint Investigation

Rim Country Health & Retirement Community

December 30, 2025 · Payson, AZ · 807 West Longhorn Road

Citations 1

CMS Rating 2/5

Beds 109

Provider ID 035134

Healthcare Facility

Rim Country Health & Retirement Community

Payson, AZ · View full profile →

Inspection Summary

RIM COUNTRY HEALTH & RETIREMENT COMMUNITY in PAYSON, AZ — inspection on December 30, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Potential for More Than Minimal Harm

revealed that the facility was committed to the physical, mental, social, and emotional well-being of the resident and had developed a zero-tolerance policy related to resident abuse.

The policy further revealed that any incident or suspected incident of resident abuse would be reported promptly to the appropriate agencies and individuals, the Director of Nursing and Administrator.

The policy also revealed that it would not tolerate abuse by anyone, including but not limited to staff, other residents, consultants, volunteers, staff of other agencies serving the resident, family members, legal guardians, friends, or other individuals.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PAYSON, AZ, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIM COUNTRY HEALTH & RETIREMENT COMMUNITY or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Rim Country Health & Retirement Community

Inspection Findings

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