Mission Palms Post Acute
MISSION PALMS POST ACUTE in MESA, AZ — inspection on February 20, 2026.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
reassure the resident.
Staff #22 stated that he went to the facility immediately to assess the situation and conduct an initial evaluation. He stated that the resident reported she was okay and felt safe with both staff and visiting friends.
Staff #22 further stated that, based on the outcome of his interview with the resident and discussions with the Abuse Coordinator, he determined that there were no elements of abuse or neglect and, therefore, did not report the allegation to the appropriate authorities.On February 20, 2026, at 11:59 a.m., an interview was conducted with the Abuse Coordinator, who also served as the Administrator, Staff #147.
Staff #147 stated that he was aware of the allegation and had discussed it with the DON, Staff #22, regarding the nature of the incident.
Staff #147 stated that the decision not to report the allegation was based on the resident interview and the resident's statement that she felt safe with both staff and the visiting friend.A review of the facility policy titled Abuse: Prevention of and Prohibition Against, revised September 9, 2025, indicated that if an allegation of abuse, neglect, misappropriation of resident property, or exploitation involved a visitor or vendor, the facility was to immediately escort the visitor from the building and report the allegation to local law enforcement, as well as to the appropriate state and federal agencies, within the required timeframes.
The policy further indicated that all allegations of abuse and neglect were to be thoroughly investigated through a detailed analysis of the nature of the allegation and a determination of whether the conduct implicated resident privacy or security as protected by the Health Insurance Portability and Accountability Act (HIPAA).
The policy specified that the investigation should include: (1) interviews with the individual(s) reporting the incident; (2) interviews with the resident(s); (3) interviews with any witnesses to the incident, including the alleged perpetrator; (4) review of the resident's medical record; (5) interviews with staff members who may have relevant information; and (6) review of all circumstances surrounding the incident.
035071 02/20/2026
Mission Palms Post Acute 6461 East Baywood Avenue Mesa, AZ 85206
his interview with the resident and discussion with the Abuse Coordinator, he determined that there
Coordinator, who also served as the Administrator, Staff #147.
Staff #147 stated that he was aware
Staff #147 stated that the decision not to report the allegation was based on the resident interview and the resident's statement that she felt safe with both staff and the visiting friend.A review of the facility policy titled Abuse: Prevention of and Prohibition Against, revised September 9, 2025, indicated that if an allegation of abuse, neglect, misappropriation of resident property, or exploitation involved a visitor or vendor, the facility was to immediately escort the visitor from the building and report the allegation to local law enforcement, as well as to applicable federal or state agencies, within the required timeframes.
035071 02/20/2026
Mission Palms Post Acute 6461 East Baywood Avenue Mesa, AZ 85206
the allegation and a determination of whether the conduct implicated resident privacy or security as protected by the Health Insurance Portability and Accountability Act (HIPAA).
The policy further indicated that the investigation should include: (1) interviews with the individual(s) reporting the incident; (2) interviews with the resident(s); (3) interviews with any witnesses to the incident, including the alleged perpetrator; (4) review of the resident's medical record; (5) interviews with staff members who may have relevant information; and (6) review of all circumstances surrounding the incident.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.