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Complaint Investigation

Havasu Nursing Center

Inspection Date: September 4, 2025
Total Violations 1
Facility ID 035100
Location LAKE HAVASU CITY, AZ
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Inspection Findings

F-Tag F0628

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0628 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

that the provider was made aware. Review of an Against Medical Advice Discharge Form dated August 14, 2025 was signed by resident #6 and Licensed Practical Nurse (Staff/LPN #62).A written request was submitted to the facility on September 4, 2025 at 1:47 pm requesting Ombudsman notification for June, July and August 2025.An interview was conducted on September 4, 2025 at 4:00 pm with the Administrator (Staff #23) and Director of Nursing (DON/Staff #19). It was stated when there is a resident who discharges from the facility AMA the facility will try to find out the need for discharge, ensure the resident is safe and provide notification of the AMA to all responsible parties. It was stated social services was responsible for notifying the ombudsman of all resident discharges, including those residents who discharge AMA. It was stated social services quit without notice, leaving administration to divide social service responsibilities among staff. Staff #23 stated he was responsible for notifying the state ombudsman and there was no documentation to provided that the state ombudsman was notified of AMA discharges. Review of the facility policy titled Discharging a Resident Without a Physician's Approval Revision date: March 2025 states a physician's or providers order is obtained for discharges, unless a resident or representative request the discharge against medical advice.Review of the facility policy titled Transfer or Discharge states Once admitted to the facility, residents have the right to remain in the facility. Transfers and discharges must meet specific criteria and require resident/representative notification, orientation, and documentation in the medical record.

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📋 Inspection Summary

Havasu Nursing Center in LAKE HAVASU CITY, AZ inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LAKE HAVASU CITY, AZ, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Havasu Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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