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The Terrace at Crystal: Drug Review Failures - MN

Healthcare Facility
The Terrace At Crystal Llc
Crystal, MN

That is the short version of what federal health inspectors found when they walked into The Terrace at Crystal LLC this past June. The facility had failed to ensure a licensed pharmacist conducted monthly drug regimen reviews for its residents, a process that exists specifically to catch dangerous medication combinations, inappropriate dosages, and prescribing patterns that can quietly harm people who may not be able to speak up for themselves.

The citation falls under pharmacy service deficiencies. Inspectors scored it at Scope/Severity Level D, meaning the lapse was isolated and no actual harm was documented. But the finding also carries a second half that the rating system requires inspectors to record honestly: there was potential for more than minimal harm.

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That phrase deserves a moment. Monthly pharmacist reviews exist because medication errors in nursing homes are not rare. Residents in long-term care facilities often take a dozen or more medications simultaneously. Drugs interact. Dosages appropriate for a 60-year-old can be dangerous for an 85-year-old with diminished kidney function. A pharmacist reviewing the full medical chart, not just a prescription list, can catch what a busy physician ordering a refill might miss. When that review doesn't happen for a month, or longer, the window for catching those problems stays closed.

The Terrace at Crystal was cited for 24 separate deficiencies during the June 5 inspection. This pharmacy lapse was one of them.

Twenty-four deficiencies in a single inspection is a substantial number. The inspection report does not detail each of the other 23 findings, but the pharmacy citation alone signals something about how the facility was managing its clinical oversight obligations at the time inspectors arrived. A monthly pharmacist review is not an obscure or difficult requirement. It is a recurring, scheduled obligation, the kind that facilities build into their calendars and track. Missing it suggests either that the review was never scheduled, that it was scheduled and not completed, or that documentation of completion was not maintained. The inspection report does not specify which.

What the report does specify is this: as of the inspection date, The Terrace at Crystal had submitted no plan of correction for this deficiency. The correction status reads, plainly, "Provider has no plan of correction."

That is the part that lingers. Facilities cited for deficiencies are expected to submit plans describing what went wrong, what they will do to fix it, and by when. The plan of correction is not optional paperwork. It is the mechanism through which a facility demonstrates it understands what happened and intends to prevent it from happening again. The absence of one here means that, as of the inspection record, the facility had not yet committed to any specific remediation.

It also means there is no public record of what the facility believes caused the lapse. No explanation of whether the pharmacist was unavailable, whether the review was conducted but undocumented, or whether the process simply broke down somewhere in the chain between scheduling and execution. The inspection report doesn't say. The facility, by not filing a correction plan, hasn't said either.

The residents living at The Terrace at Crystal during the period in question were taking whatever medications they were taking, and the monthly review designed to catch problems with those medications was not happening on schedule. The inspection found no documented harm. That is worth noting. It is also worth noting that the absence of documented harm and the absence of actual harm are not always the same thing. Unreviewed medications don't announce themselves.

The facility now carries this citation as part of its public inspection record, alongside 23 others from the same visit. Whether the pharmacist reviews have since resumed, and whether a correction plan has been filed in the weeks since the inspection, is not reflected in the report.

What is reflected is a gap in oversight, a missing review, and a facility that, as of the last public record, had offered no written account of how it intends to close that gap.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for The Terrace At Crystal LLC from 2026-06-05 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 5, 2026  ·  Our methodology

Quick Answer

The Terrace at Crystal LLC in CRYSTAL, MN was cited for violations during a health inspection on June 5, 2026.

That is the short version of what federal health inspectors found when they walked into The Terrace at Crystal LLC this past June.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at The Terrace at Crystal LLC?
That is the short version of what federal health inspectors found when they walked into The Terrace at Crystal LLC this past June.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in CRYSTAL, MN, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from The Terrace at Crystal LLC or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 245289.
Has this facility had violations before?
To check The Terrace at Crystal LLC's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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