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Prairie Lakes: Reporting Violation Found - IN

Healthcare Facility
Prairie Lakes Health Campus
Noblesville, IN  ·  5/5 stars

The resident, identified in inspection records only as Resident B, lives with encephalopathy, altered mental status, hemiplegia on her right dominant side following a cerebral infarction, and a cluster of other serious conditions. She was in the dining room after dinner when it happened.

She said no.

It wasn't loud. It wasn't a scream. A dining assistant who was working nearby with a second housekeeper heard it. He turned and saw the resident, and Housekeeper 1, the laundry aide and housekeeper who had just touched her, asked Resident B if she was okay. She said yes. The dining assistant told inspectors the resident didn't look upset or anything. She left the dining room.

The dining assistant had been assigned as a support person for Housekeeper 1 for several months. Housekeeper 1 required support and direction, he said. He knew the person. He was watching out for them. And when Resident B left the room and the moment passed, he didn't report an abuse allegation. He waited.

Before dinner that same evening, Resident B came back to the dining room. The dining assistant asked if she was okay. She said yes. Then she said Housekeeper 1 had hugged her, that's why she had said no. That is all she said. The dining assistant called the Social Service Director to check on the resident.

What happened after that call is not detailed in the inspection report. What is clear is that no abuse allegation was formally reported that night. Not to the administrator. Not to the state.

The next day, January 24th, passed. Then January 25th. Then January 26th.

On January 27th, at 3:30 in the afternoon, the facility's administrator got a phone call from local police. That was how Prairie Lakes Health Campus learned, according to the administrator, that there was an abuse allegation involving Resident B and Housekeeper 1. Not from the dining assistant who heard her say no. Not from the social service director who received a call about checking on the resident. From the police.

The administrator told inspectors the facility had not been aware of an abuse allegation until that call.

Sometime before the police called, a family member of Resident B had come to the facility and asked the director of nursing for a grievance form. The director of nursing gave it to her. She asked if there was anything she could help with. The family member said no. The director of nursing asked if the concern was related to nursing. The family member said no. The director of nursing offered to connect her with the administrator. The family member declined. She left without submitting a grievance form.

The director of nursing later found out the woman was Resident B's family.

At 8:14 that evening, January 27th, the facility reported the allegation to the Indiana Department of Health. That was four days and roughly two to four hours after the police call, depending on when exactly the call ended and the report was filed. The facility's own written policy, dated August 29, 2019, states that allegations involving abuse must be reported no later than two hours after the allegation is made.

The gap between when the allegation was made and when the state was told is the core of what federal inspectors cited in their January 29th complaint inspection.

The question the inspection record raises but does not fully answer is when, precisely, an "allegation" was made in the eyes of the facility. The dining assistant heard Resident B say no. He heard her tell him, before dinner, that Housekeeper 1 had hugged her and that's why she said no. He called the Social Service Director. At that point, a resident with altered mental status and hemiplegia had described an unwanted physical contact with a staff member who required supervision. Whether the facility treated that as an abuse allegation, or something less, is not explained in the report.

What the report does say is that when Resident B spoke to inspectors on January 28th, she was direct. On January 23rd, after dinner, Laundry Aide and Housekeeper 1 groped her breast and kissed her on the side of her head. She reported it to the dining assistant.

She reported it.

The dining assistant's account of what she said that evening, that Housekeeper 1 had hugged her, does not match the account Resident B gave inspectors five days later. The report does not reconcile those two versions. It does not say whether investigators found the difference significant, or whether anyone asked the dining assistant why he described what happened as a hug when the resident described it as groping.

The inspection was a complaint investigation, meaning someone outside the facility, almost certainly Resident B's family member or someone they contacted, triggered the visit by filing a complaint with regulators. The family member had already gone to the police. She had already come to the facility and asked for a grievance form, then left without filing it. By the time inspectors arrived on January 28th, the police had already called the facility and the state had already received the late report.

Prairie Lakes Health Campus is a health campus in Noblesville, Indiana, a suburban community north of Indianapolis. The inspection covered three residents reviewed for abuse. The reporting failure was found for one of them, Resident B.

Federal inspectors rated the level of harm as minimal harm or potential for actual harm, the lower end of the harm scale. The violation was cited under the federal regulation governing abuse reporting and investigation.

The facility's abuse and neglect policy, which the administrator provided to inspectors the day after the complaint visit began, runs through a clear sequence: report immediately, and no later than two hours if the allegation involves abuse. The policy names the administrator, the State Survey Agency, and adult protective services as required recipients of that report.

The policy existed. It had existed since 2019. The allegation was made on January 23rd. The state was told on January 27th.

Resident B has encephalopathy. She has altered mental status. She has weakness and paralysis on the dominant side of her body following a stroke. She told the dining assistant what happened, and she told inspectors what happened, and the accounts she gave were not the same in their severity. Whether that difference reflects how she communicated on the evening of the 23rd, how the dining assistant understood what she said, or something else, the inspection report does not say.

What it says is that she said no, and she told someone, and four days went by before the state of Indiana was informed that a staff member at Prairie Lakes Health Campus may have groped and kissed her in the dining room after dinner.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Prairie Lakes Health Campus from 2026-01-29 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 9, 2026  ·  Our methodology

Quick Answer

PRAIRIE LAKES HEALTH CAMPUS in NOBLESVILLE, IN was cited for violations during a health inspection on January 29, 2026.

She was in the dining room after dinner when it happened.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PRAIRIE LAKES HEALTH CAMPUS?
She was in the dining room after dinner when it happened.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in NOBLESVILLE, IN, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PRAIRIE LAKES HEALTH CAMPUS or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 155779.
Has this facility had violations before?
To check PRAIRIE LAKES HEALTH CAMPUS's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.