Housekeeper T told inspectors on January 28 that he poured Medorra Limpreza All Purpose Cleaner Lavender scent to cover the bottom of cleaning buckets for mopping floors. The bottle showed no EPA-registered number and contained no documentation proving it was EPA-approved or hospital-grade disinfectant.
Inspectors could find no results for the product when they searched EPA.gov for certified cleaners. Multiple attempts to access the Medorra Limpreza official website between January 28 and February 6 showed the same result: a critical error that prevented verification of the product or EPA registration.
The cleaning supply problems traced back to a management change in September 2025. Central Supply PPP, who had worked in the building for several years, said the facility "went from having supplies to limited supplies" after new management took over due to budget issues.
"Before the management change, there was never a problem with supplies," the employee told inspectors. "When they took over, there was a budget issue, and the facility went from having supplies to limited supplies."
The facility lacked a Housekeeping Director, and staff received no training on proper chemical use. Regional Nurse Consultant said housekeeping did their own ordering with no guidance on appropriate amounts of floor chemicals.
Administrator B expected housekeeping staff to know how much chemicals to use and told inspectors there were extra supplies in the basement. The administrator said he told staff to educate someone on where to find those supplies.
The housekeeper preferred a previous setup with a hose that automatically mixed water and cleaner, calling it better than the current manual pouring method.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Grove At Kirkwood, The from 2026-01-29 including all violations, facility responses, and corrective action plans.