The Grove at Kirkwood used Medorra Limpreza All Purpose Cleaner Lavender scent for floors throughout the facility, but inspectors found no EPA registration number on the bottle. When they searched the EPA's database of approved products, no results appeared for the cleaner.
The product's official website showed a "critical error" during multiple inspection visits in late January and early February, making verification impossible.
Housekeeper T told inspectors the facility "used to have a hook up that poured water and cleaner out of a hose" but now manually mixed the chemicals. The worker preferred the old system but received no guidance on proper measurements for the current setup.
The cleaning problems emerged after new management took over in September 2025. Central Supply worker PPP, who had worked at the facility for several years, said supply issues "changed drastically" under the new leadership.
"Before the management change, there was never a problem with supplies," PPP told inspectors. "When they took over, there was a budget issue, and the facility went from having supplies to limited supplies."
Regional Nurse Consultant confirmed housekeeping staff ordered their own supplies without a department director. "There was no training for staff on how much floor chemicals to use," the consultant said.
Administrator B acknowledged expecting housekeeping to "use appropriate supplies to clean all areas of the facility" and know proper chemical amounts, but provided no training to ensure this happened.
The facility had extra supplies stored in the basement, but Administrator B only told staff to "educate someone on where to find it" rather than establishing formal procedures for chemical safety and measurement.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Grove At Kirkwood, The from 2026-01-29 including all violations, facility responses, and corrective action plans.