Avir at New Braunfels: Food Temperature Failures - TX
The administrator, asked about food complaints, said he believed there had been a grievance from one person, for one or two days, from someone who felt the food wasn't warm enough or wanted it warmer. He did not mention anyone getting sick.
The registered nurse coordinator said she had not heard any complaints about food temperature at all.
What inspectors found was a facility that had not been checking whether the food it served to residents was being held at safe temperatures during meals. Staff were not monitoring food temperatures during the actual service period, which meant there was no way to know whether food sitting out for residents had dropped into what the facility's own policy calls the "danger zone," the range between 41 degrees Fahrenheit and 135 degrees Fahrenheit where bacteria multiply rapidly and the risk of foodborne illness climbs the longer food stays there.
The facility's registered dietitian nutritionist said she had observed temperatures taken off the hot service line back in November, and that those readings had been within the appropriate range. But she acknowledged the gap: without monitoring temperatures during service, not just before it, staff had no way to know what residents were actually receiving on their trays. She also acknowledged that she had received complaints from residents about the pureed diet, specifically about the taste. She said the facility had not reported any indicators of foodborne illness.
That last point, that no foodborne illness had been formally reported, is where the administrative account and the resident's account sit in direct tension. The resident said the food made her sick. She said she didn't feel good after eating. She said she wasn't sure if she had lost weight. She preferred to eat in the dining room, she told inspectors, suggesting she was engaged enough with mealtimes to have a preference, and engaged enough with how she felt afterward to notice something was wrong.
The facility's own food service policy, revised in November 2022, spells out the requirement plainly. Temperatures of foods held in steam tables are to be monitored throughout meal service by food and nutrition staff. Potentially hazardous foods held outside of safe temperature ranges are to be discarded after four hours. The policy names the risk directly: food held in the danger zone promotes the rapid growth of pathogenic microorganisms that cause foodborne illness.
None of that monitoring was happening during service. The RDN's November spot-check of the hot line was the most recent documented temperature oversight inspectors could identify.
CMS rated this deficiency at the level of minimal harm or potential for actual harm, and noted that some residents were affected. The complaint inspection was completed December 31, 2025.
The resident who said the food made her sick was still eating in the dining room. She still wasn't sure if she had lost weight.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Avir At New Braunfels from 2025-12-31 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 21, 2026 · Our methodology
Avir at New Braunfels in New Braunfels, TX was cited for violations during a health inspection on December 31, 2025.
He did not mention anyone getting sick.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.