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Elevate Health: Infection Control Deficiency - NC

The December 22 inspection at Elevate Health and Rehabilitation revealed the nurse treating a resident's ankle wounds from an August car crash. She cleaned both ankle wounds with the same pair of gloves, removed them, then put on new gloves without washing her hands.

Elevate Health and Rehabilitation facility inspection

The resident had open wounds on both ankles from the motor vehicle accident. The treatment nurse entered the room without wearing a protective gown, cut off dressings from each ankle, and sprayed wound cleanser on the left ankle wound. She then sprayed the right ankle wound and began wiping it with gauze.

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Without changing gloves or washing her hands, she continued cleaning the left ankle wound with the same contaminated gloves. She removed the gloves and immediately put on new ones without performing hand hygiene between the glove changes.

The nurse applied collagen powder to both wounds and wrapped them with gauze before finally washing her hands at the sink.

When inspectors questioned her immediately after the procedure, the treatment nurse said she knew she was supposed to change gloves after cleaning wounds but "wasn't sure about doing hand hygiene after cleaning each wound and after removing her gloves."

She told inspectors she had received education on hand hygiene but would need to check the facility's infection policy before answering more questions. The nurse said she knew she needed to wash her hands before and after providing care but was uncertain whether hand hygiene was required after removing gloves and before putting new ones on.

The facility's Director of Nursing, who also serves as the Infection Preventionist, confirmed the nurse should have performed hand hygiene after removing old dressings, after removing gloves, and before putting on new gloves.

But the nursing director revealed her own confusion about infection control protocols. She told inspectors the facility only placed residents on enhanced barrier precautions if they had chronic wounds, not trauma wounds like the car accident victim's ankle injuries.

The director said she didn't think the resident needed enhanced barrier precautions "because her wounds started out as trauma wounds." She was still trying to determine whether another resident's pressure ulcer qualified as chronic, admitting uncertainty about when protective protocols should apply.

Federal inspectors also observed the treatment nurse caring for a second resident with wounds. Again, the resident's room had no sign indicating enhanced barrier precautions were needed. The nurse entered without protective gear and demonstrated the same hand hygiene failures.

The treatment nurse couldn't locate an order for enhanced barrier precautions for either resident. She told inspectors she wasn't sure whether protective gowns were required, which explained why she didn't wear one during wound care procedures.

Her uncertainty extended beyond protective equipment to fundamental infection control practices. Despite acknowledging she knew basic hand hygiene requirements, she repeatedly expressed confusion about when to wash her hands during wound care procedures.

The nursing director confirmed that proper hand hygiene during wound care requires washing hands before starting procedures, between removing old dressings and applying new ones, and after removing gloves. Yet her own treatment nurse was performing wound care on multiple residents without following these basic safety protocols.

The inspection found the facility failed to implement adequate infection prevention and control procedures. Staff responsible for wound care lacked clear understanding of when protective precautions applied and how to prevent cross-contamination between residents with open wounds.

Both residents remained vulnerable to infection complications from the compromised wound care procedures. The car accident victim's healing ankle wounds faced potential bacterial contamination from improper glove and hand hygiene practices during treatment.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Elevate Health and Rehabilitation from 2025-12-22 including all violations, facility responses, and corrective action plans.

Additional Resources

🏥 Editorial Standards & Professional Oversight

Data Source: This report is based on official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial Process: Content generated using AI (Claude) to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Medical Perspective: As emergency medical professionals, we understand how nursing home violations can escalate to health emergencies requiring ambulance transport. This analysis contextualizes regulatory findings within real-world patient safety implications.

Last verified: May 10, 2026 | Learn more about our methodology

📋 Quick Answer

Elevate Health and Rehabilitation in Asheville, NC was cited for violations during a health inspection on December 22, 2025.

The December 22 inspection at Elevate Health and Rehabilitation revealed the nurse treating a resident's ankle wounds from an August car crash.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Elevate Health and Rehabilitation?
The December 22 inspection at Elevate Health and Rehabilitation revealed the nurse treating a resident's ankle wounds from an August car crash.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Asheville, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Elevate Health and Rehabilitation or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345174.
Has this facility had violations before?
To check Elevate Health and Rehabilitation's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.