Health Center at the Renaissance: Abuse Unreported - OH
The inspection report, completed October 6, 2025, documents what surveyors found after reviewing facility video at Health Center at the Renaissance, a nursing home on John Road in Olmsted Township, southwest of Cleveland. The complaint investigation, filed under Ohio Department of Health Complaint Number 1374287, centers on a single resident — identified in records as Resident #48 — and a single nursing assistant, CNA #718, whose conduct was captured on camera across multiple interactions.
The first incident occurred during a Hoyer lift transfer. CNA #718 and LPN #894 were moving Resident #48 into bed when the resident made a moaning noise that indicated pain. CNA #718 asked Resident #48 if she was doing something wrong. Then she mimicked the noise back at him.
Once Resident #48 was in bed, CNA #718 walked toward the bathroom while still mimicking his moaning.
The video didn't stop there. Surveyors reviewed additional footage with both the facility administrator and the director of nursing present. In that footage, CNA #718 was providing incontinence care to Resident #48 while he lay in bed. The resident yelled out in pain. CNA #718 told him, "You have to help me and stop resisting."
She then placed both hands on his right hip and pushed him onto his left side. He yelled out in pain.
LPN #894 entered the room. Rather than addressing what was happening, she asked Resident #48 to verify and confirm his name. CNA #718 kept trying to turn him while he yelled. LPN #894 placed both hands on Resident #48's right side to hold him in position on his left side while CNA #718 continued providing care. LPN #894 asked Resident #48 if he was in pain, then told him, "I just gave you Tylenol."
CNA #718 told Resident #48 to turn toward her. He wasn't moving in that direction. She placed both hands on his left side and pulled him all the way over onto his right side, holding him there. He continued to yell out in pain. CNA #718 asked him, "What's the matter?"
After finishing his care, she shoved his bed into the wall using her upper legs.
The Ohio Department of Health maintains the SRI tracking system, a public database of reported incidents at licensed facilities. Surveyors checked it. There was no record of any incident involving Resident #48 at Health Center at the Renaissance.
When surveyors interviewed the administrator on September 25, 2025, at 8:01 in the morning, she confirmed what the database showed. The incident had not been reported to the State Survey Agency. The administrator confirmed and verified the findings documented by surveyors at the time of that interview.
The facility had a written policy. It was titled "Abuse, Neglect, Misappropriation, and Exploitation Policy," revised in November 2016. The policy stated that residents had a right to be free from abuse, including corporal punishment and physical restraints not required to treat medical symptoms. It also stated that alleged violations would be reported to the State Survey Agency. Surveyors found the facility did not implement the policy in response to what the video showed.
The inspection classified the harm level as minimal harm or potential for actual harm, with few residents affected. That classification applies to the regulatory deficiency finding. It does not describe what Resident #48 experienced on camera while he yelled out in pain and a nursing assistant pulled him across his bed and asked what the matter was.
What the video captured is not a documentation gap or a staffing ratio problem or a record-keeping failure. It is a nursing assistant mocking a resident's expression of pain, then handling that same resident roughly enough that he screamed, while a licensed nurse held him in place and noted she had recently given him Tylenol. It is a facility that watched its own footage — the administrator and director of nursing were present for the review — and still did not file a report with the state.
The deficiency was investigated as a complaint, not a routine inspection. Someone made a call or filed a report that brought surveyors to John Road. The facility's own tracking system had nothing. The state's database had nothing. The policy on the shelf said report alleged violations. Nobody did.
CNA #718's decision to mimic Resident #48's moans is the detail that reorients everything that follows. It is not a worker moving too fast on a difficult shift, or miscommunicating with a resident who has trouble following instructions. Mimicking a person's pain sounds while walking away from them is something else. It is contempt, performed in the moment, on camera, in a room where a resident needed help getting into bed.
The rough handling that came later — the pushing, the pulling, the yelling that went unanswered with anything except "What's the matter?" — happened in that same room, with that same resident, captured on the same system whose footage the administrator later sat down to watch.
LPN #894's role in the footage raises its own questions. She entered the room while Resident #48 was being turned and yelling. She asked him to state his name. She held him in place while CNA #718 continued. She noted the Tylenol. The inspection report does not describe her raising an objection to what she was participating in, and the facility's failure to report extended to her conduct as well.
The inspection was completed October 6, 2025. The report was printed August 8, 2026. The plan of correction, if one exists, is available through the nursing home or the Ohio Department of Health.
Resident #48 was in a Hoyer lift, which means he could not transfer himself. He needed two people and a mechanical device to get into bed. When he hurt, he made noise. The person helping him move made the noise back at him. Later, when he screamed, she asked what the matter was. Nobody filed a report. The administrator confirmed all of it and said nothing in the record contradicts any of it.
The state database still showed no incidents.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Health Center At the Renaissance from 2025-10-06 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 23, 2026 · Our methodology
HEALTH CENTER AT THE RENAISSANCE in OLMSTED TWP, OH was cited for abuse-related violations during a health inspection on October 6, 2025.
The first incident occurred during a Hoyer lift transfer.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.