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Parkview Care Center: Sanitation Failures Across All Units - IN

Healthcare Facility
Parkview Care Center
Evansville, IN  ·  3/5 stars

Three months later, a federal inspector walked through all three units of the facility and found conditions that supported the complaint.

The August 19 inspection, triggered by a formal complaint, documented strong urine odors, crumbling caulk, cobwebs, holes in linoleum flooring, and debris along wall edges in bathrooms spread across every unit in the building. The problems were not confined to one wing or one housekeeper's territory. They ran from Unit 100 to Unit 200 to Unit 300.

In two separate rooms, inspectors detected a strong urine odor in the bathroom during the morning walk-through, then returned in the early afternoon and found the same smell still there. A third room, shared between two residents, had the same result: strong urine odor at 9:15 in the morning, confirmed again at 1:21 in the afternoon. The smell had not been addressed in the hours between visits.

The shared bathrooms on Unit 200 told a longer story of neglect. The bathroom shared between two rooms had caulking crumbling away from the wall and debris on the floor. Another shared bathroom had debris and cobwebs collected around the wall edges, with flooring missing entirely. A third had debris along the wall edges and more crumbling caulk. A fourth had debris and cobwebs. A fifth had holes punched through the linoleum.

These are not findings from a surprise inspection catching a facility on a bad morning. The resident council had already raised the alarm. The May 2025 meeting minutes, reviewed by the inspector, recorded that council members told staff the bathrooms were not being cleaned well enough. The council had asked for a deep clean schedule. The minutes captured one resident's words directly.

The administrator provided inspectors with the facility's current housekeeping policy, revised as recently as May 16, 2025, the same month residents were formally complaining. The policy stated the facility must provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior.

A housekeeper interviewed during the inspection said resident rooms were cleaned every day. The routine included dusting, sweeping, mopping, cleaning high-touch surfaces, taking out trash, and cleaning bathroom toilets.

The inspection findings and the housekeeper's description do not reconcile. Cobwebs do not accumulate overnight. Caulk does not crumble between a morning sweep and an afternoon one. Missing flooring is not a daily development. The urine odors, present in the same bathrooms at 9 a.m. and again past 1 p.m. on the same day, suggest that whatever cleaning was happening was not reaching the source.

The violation was cited at the minimal harm level, meaning inspectors determined residents had not yet suffered documented injury from the conditions. That classification addresses legal thresholds, not the daily experience of living in a room that smells of urine or using a bathroom with holes in the floor and cobwebs in the corners.

Parkview Care Center is a long-term care facility. For residents who live there full time, these bathrooms are not temporary inconveniences. They are part of the permanent architecture of daily life, the place where a person starts and ends the day, where dignity is either supported or quietly eroded.

The resident who spoke up in May already knew that. She said the floor in her bathroom was disgusting. The facility revised its housekeeping policy that same month. The inspector arrived in August and found the bathrooms still waiting.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Parkview Care Center from 2025-08-19 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 22, 2026  ·  Our methodology

Quick Answer

PARKVIEW CARE CENTER in EVANSVILLE, IN was cited for violations during a health inspection on August 19, 2025.

Three months later, a federal inspector walked through all three units of the facility and found conditions that supported the complaint.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PARKVIEW CARE CENTER?
Three months later, a federal inspector walked through all three units of the facility and found conditions that supported the complaint.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in EVANSVILLE, IN, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PARKVIEW CARE CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 155348.
Has this facility had violations before?
To check PARKVIEW CARE CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.