Lakehouse Healthcare & Rehabilitation: Maintenance Failures - MN
That resident, identified in federal inspection records only as R20, pointed inspectors to four ceiling tiles above his bed during an August 12 visit to Lakehouse Healthcare & Rehabilitation Center. The tiles were darkly stained. "I think it looks crappy," he said.
A licensed practical nurse standing in the same room that afternoon looked at the wall and ceiling and said, "If it was my house, I would not like to see that." She had never submitted a maintenance request for any of it. Neither had anyone else.
Inspectors visiting Lakehouse on August 12 and 13 documented what residents described as months of ignored deterioration: stained ceilings, gouged and damaged doors, unfinished wall repairs, and worn carpets across resident rooms, bathrooms, hallways, and dining areas. In almost every case, staff acknowledged the damage, said they didn't like it, and confirmed they had never reported it.
The bathroom door in one resident's room was missing a piece of laminate about eight inches long and three inches wide, roughly four feet up from the floor near the hinges. The edges were ragged and sharp. A nursing assistant who examined it with inspectors called it "dangerous" and said it "could hook on someone's clothes and could snag." She had not submitted a maintenance request. The resident in that room, R76, pointed inspectors to a separate problem: the door jamb was pulling away at the bottom, leaving ragged edges. "A piece could hook on something and cut me," R76 said.
Down the hall, the door to R146's room had a horizontal gouge mark running its full width, about four feet from the floor. R146 said it had been that way "a long time." She then directed inspectors to her bathroom ceiling, where tiles were also darkly stained. "No one offered to repair or replace it," she said.
At a resident council meeting on August 13, the damage came up without prompting. One resident, R233, described stained walls, carpets, and ceilings throughout the facility. "That is something that someone who visits us should not see," R233 said. "I don't like it."
Another resident, R199, described watching staff begin patching walls and then stop. "Never got around to completing it," R199 said, "and I don't think anyone gives a d**n what I think."
The facility's maintenance request logbook told the same story from a different angle. A director reviewed logs covering February through August 2025 and confirmed there were zero requests logged for repairs to resident dining room walls, doors, or carpets during that entire period. "It isn't fair for them to see that unfinished work," the director said.
The facility's administrator, interviewed on August 13, agreed that walls, doors, carpets, ceiling tiles, and dining and hallway areas should be repaired or replaced. "I agree it is important for residents to live in a space that is in good condition," she said.
Inspectors classified the violation as causing minimal harm or potential for actual harm and noted that many residents were affected.
R199's assessment of who cares was the bluntest summary of the inspection's findings. Work had been started. Nobody finished it. Nobody wrote it down. And the resident whose wall still showed the unmatched paint had been looking at it, from the pillow, since the day he arrived.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Lakehouse Healthcare & Rehabilitation Center from 2025-08-15 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 22, 2026 · Our methodology
LAKEHOUSE HEALTHCARE & REHABILITATION CENTER in MINNEAPOLIS, MN was cited for violations during a health inspection on August 15, 2025.
"I think it looks crappy," he said.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.