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Geneva Lake Manor: Food Safety Violations Found - WI

Geneva Lake Manor: Food Safety Violations Found - WI
Healthcare Facility
Geneva Lake Manor
Lake Geneva, WI  ·  1/5 stars

The findings are minor in the taxonomy of nursing home violations. No one was hospitalized. The inspection report lists the level of harm as minimal. But the details of what inspectors found, and how they found it, describe a breakfast service where two basic food safety steps were skipped at the same time.

On the morning of March 3, a surveyor observed Dietary Aide H handling and serving food from warming trays in the common dining room without a hair net. When the surveyor pointed this out, the aide said she had just come back from the restroom and was caught off guard. By the time the surveyor interviewed her, she was wearing a hair net.

The temperature log problem surfaced about two hours later. At 11:09 a.m., the surveyor returned to the common dining room and pulled the clipboard holding the food temperature records. There was a single entry for the March 3 breakfast, the one taken earlier that morning with the surveyor present. Nothing else.

Cook G walked into the dining area while the surveyor was reviewing the log. He explained that food temperatures are supposed to be recorded on that clipboard before serving and again in the middle of passing lunch. He pointed to the log himself. When the surveyor asked whether he would expect more entries for that morning's breakfast, Cook G said yes.

So the record for breakfast on March 3 consisted of one temperature check, taken while an inspector was watching, and nothing more.

The nursing home administrator was notified of both concerns at 3:05 that afternoon and acknowledged them.

Geneva Lake Manor is a nursing facility at 211 S. Curtis Street in Lake Geneva, a small city on the northern shore of Geneva Lake in southeastern Wisconsin. The inspection was completed March 17, 2025.

Food temperature monitoring in nursing homes exists because the residents eating that food are among the most vulnerable to foodborne illness. Older adults, particularly those with compromised immune systems or chronic conditions, face more severe consequences from contaminated or improperly held food than younger, healthier people. Warming trays are designed to hold food above temperatures where bacteria multiply rapidly, but that only works if someone is actually checking and recording whether the equipment is doing its job.

The incomplete log doesn't prove the food was unsafe. It proves no one documented that it was safe.

The hair net violation is easier to dismiss. One worker, one morning, came back from the restroom and forgot. She was wearing one by the time she was interviewed. But the temperature log gap is harder to explain away. Cook G knew the protocol. He described it accurately to the surveyor. He agreed that more entries should have been there. They weren't.

The administrator's acknowledgment of the concerns is noted in the inspection report. What happened after that acknowledgment, whether staff were retrained, whether the temperature log procedures were reviewed, is not documented in this report. Residents and their families who want to know what corrective steps the facility took are directed to contact Geneva Lake Manor or the Wisconsin state survey agency directly.

What the inspection captured was a breakfast service where a food worker skipped a step she knew she was supposed to follow, and a temperature record that stopped after one entry. The surveyor was there for the one entry that exists.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Geneva Lake Manor from 2025-03-17 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: November 4, 2026  ·  Our methodology

Quick Answer

Geneva Lake Manor in Lake Geneva, WI was cited for violations during a health inspection on March 17, 2025.

The findings are minor in the taxonomy of nursing home violations.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Geneva Lake Manor?
The findings are minor in the taxonomy of nursing home violations.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Lake Geneva, WI, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Geneva Lake Manor or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 525565.
Has this facility had violations before?
To check Geneva Lake Manor's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.