Windsor Gardens: Medication Error Violations - CA

LOS ANGELES, CA - Federal inspectors cited Windsor Gardens Convalescent Hospital for multiple medication administration violations that posed risks to resident safety and wellbeing.

Windsor Gardens Convalescent Hospital facility inspection

Critical Medication Preparation Failures

During a March 2, 2025 inspection, surveyors observed Licensed Vocational Nurse (LVN) 2 preparing carbamazepine suspension for a resident with chronic nerve pain without following essential safety protocols. The medication, prescribed as 100 milligrams per 5 milliliters to be taken twice daily with food, specifically required the bottle to be shaken well before use and handling with gloves.

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Inspectors documented the nurse pouring 2.5 ml of the suspension into a dosage cup at 8:08 AM without first shaking the pharmacy bottle as required. When the same nurse attempted to administer the improperly prepared medication 17 minutes later, inspectors intervened to prevent administration.

Carbamazepine is an anti-seizure medication commonly used for nerve pain management. The drug exists in suspension form because the active medication particles do not dissolve completely in the liquid carrier. Without proper shaking, these particles settle, creating uneven distribution throughout the bottle. This means doses from the top of an unshaken bottle contain significantly less active medication, while doses from the bottom contain concentrated amounts.

Medical Implications of Improper Preparation

When interviewed, LVN 2 acknowledged the error and demonstrated understanding of the risks. She explained that liquid medications in suspension form separate from their vehicle, and failing to shake before preparation could result in residents receiving either too much or too little medication. For nerve pain patients, this inconsistency could lead to breakthrough pain episodes or potential toxicity from excessive doses.

The facility's own medication administration policy, revised in April 2019, requires verification of the "right resident, right medication, right dosage, right time and right method" before administration. This systematic approach, known as the "Five Rights" of medication administration, represents the industry standard for preventing medication errors.

Additional Vitamin Administration Error

Inspectors identified a second violation involving Resident 19, who was prescribed multivitamins with minerals for supplement purposes. During observation on March 1st, LVN 3 prepared and administered regular multivitamins without the mineral component instead of the specifically ordered formulation with minerals.

The nurse acknowledged the error during interview, stating she "accidentally overlooked the vitamin formulation" despite usually checking product labels against computer system orders. She recognized that mineral deficiencies could lead to medical complications if the correct formulation isn't provided consistently.

Blood Pressure Medication Parameter Violations

The inspection also revealed failures to follow prescribed parameters when administering blood pressure medications to Resident 18. Federal regulations require nursing staff to check vital signs before administering antihypertensive medications to ensure safe administration within specified blood pressure ranges.

Antihypertensive medications work by lowering blood pressure through various mechanisms. When administered without checking current blood pressure levels, these medications can cause dangerous drops in blood pressure, leading to falls, dizziness, and inadequate blood flow to vital organs.

Industry Standards and Best Practices

Federal regulations under F760 specifically require nursing homes to ensure residents remain free from significant medication errors. This includes proper preparation techniques, accurate medication selection, and adherence to prescribed administration parameters.

Modern medication safety protocols emphasize multiple verification steps throughout the preparation and administration process. Electronic medication administration records (eMAR) systems typically include barcode scanning to verify correct medications and dosages, while requiring documentation of vital signs when clinically indicated.

Facility Response and Risk Assessment

The violations were classified as causing "minimal harm or potential for actual harm" affecting "few" residents. However, medication errors represent a leading cause of preventable adverse events in healthcare settings, making proper protocols essential for resident safety.

Professional nursing practice standards require continuous education on medication safety, including recognition of high-risk medications and situations requiring additional precautions. Suspension medications like carbamazepine represent one such category due to their preparation requirements.

Systemic Quality Improvement Needs

These violations suggest opportunities for strengthening the facility's medication administration systems. Evidence-based interventions include enhanced staff education on suspension medication preparation, implementation of double-check procedures for high-risk medications, and regular competency assessments for nursing staff.

The facility's existing policy framework appears adequate but requires consistent implementation and monitoring to prevent future occurrences. Regular auditing of medication administration practices helps identify patterns and implement corrective measures before errors reach residents.

The inspection findings highlight the critical importance of following established medication protocols, even for seemingly routine administrations. Small deviations from standard procedures can compound into significant safety risks for vulnerable nursing home residents who depend on accurate medication management for their health and quality of life.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Windsor Gardens Convalescent Hospital from 2025-03-02 including all violations, facility responses, and corrective action plans.

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